north-carolina · Marketing agency
Charlotte Social 360 (CS360) is a software and mobile app development company -- not a social media or marketing agency, despite what its name suggests. Its actual published services are web and software development, iOS/Android app development, custom CRM builds, AI software development, legacy system modernization, MVP and SaaS development, UI/UX design, and DevOps consulting. The site names four client testimonials with both a person and a company (ZipToYou, U-Decide App, Certa Victoria Scientific, AirTran Airways) and references three named case studies (Minnesota Ride Share Co-Op, Global Pet Marketplace, U-Decide App), along with self-reported claims of 15 years in business and 1,200+ completed projects that aren't independently verifiable from the evidence provided. For a directory built around marketing agencies, this listing is a category mismatch: a prospective client searching for social media or marketing services would find a software development shop instead.
Charlotte Social 360 is actually a software and mobile app development company, not a social media or marketing agency, despite its name -- it offers custom software, app, CRM, and AI development, with named (if thin) case studies and client testimonials. Anyone searching this directory for marketing or social media services would be hiring the wrong kind of vendor entirely; anyone who actually wants custom software development might find it worth a direct conversation, though self-reported claims like '15 years in business' aren't independently verified.
First, confirm you actually want a software/app development vendor and not a marketing agency -- the name is misleading. If proceeding, ask Charlotte Social 360 to connect you directly with one of the four named referenced clients (ZipToYou, U-Decide App, Certa Victoria Scientific, AirTran Airways) for a live reference, request more detail on the three named case studies (scope, timeline, outcome), and ask them to substantiate the '15 years in business' and '1,200+ projects' claims (e.g., business registration date, a portfolio archive) since these are currently self-reported only. Get a written scope and cost estimate before starting, since no pricing is published.
As a marketing agency, Charlotte Social 360 doesn't really compete in this category at all -- it's a software/app development shop wearing a social-media-sounding name. Measured against actual software development competitors, it has some real differentiators: named case studies across varied industries (ride-share, pet marketplace, aviation), named client testimonials with company attribution, and a broad technical service line (AI development, legacy modernization, SaaS builds) that a typical small dev shop might not offer. But the self-reported '15 years / 1,200+ projects' claims and thin case-study detail (names only, no metrics) mean it reads more like an ambitious small studio than an established enterprise dev firm -- a client should verify scale claims directly rather than take the homepage at face value.
Charlotte Social 360 is a legitimate-looking software and app development shop with more named evidence (client companies, case study titles) than most agencies in this batch -- but it is fundamentally miscategorized for a marketing-agency directory, since it doesn't do social media or marketing work despite its name. A business here for marketing services should look elsewhere entirely; a business specifically wanting custom software development should still verify the self-reported '15 years / 1,200+ projects' claims directly before signing.
No -- despite the name, its evidenced services are software and mobile app development (custom CRM, AI software, SaaS, legacy modernization), not social media management or marketing campaigns.
They name three case studies -- Minnesota Ride Share Co-Op, Global Pet Marketplace, and the U-Decide App -- though none include project scope, timeline, or measurable results.
They name both a person and company for four testimonials (e.g., Rachel Zipper of ZipToYou, Steve Kolski of AirTran Airways), more specific than most small agencies in this evaluation, though the quotes weren't independently re-confirmed.
The site claims 15 years and 1,200+ completed projects, but this is a self-reported figure with no independent verification in the evidence available.
No. Pricing isn't published; they mention '24-hour availability with unlimited revisions' as a service term but not cost.
The site doesn't name a founder or individual team members -- it references a 'certified front-end/back-end team' generically.
That's unclear from the evidence -- the name strongly implies a social-media marketing focus, but every service and case study on the site is software/app development, a notable name-to-service mismatch worth confirming directly before hiring.