TrueSMB Services LTD

NY 10307, New Jersey · Marketing agency

TrueSMB Services is a digital marketing agency based at 18 Sunset Lane, Staten Island, NY 10307, founded by Giovanni Livia in 2015. The agency specializes exclusively in home service trades — appliance repair, plumbing, electrical, and HVAC — offering SEO, Google Ads, WordPress web design, reputation management, and social advertising to that niche. Its exclusive-territory model — never taking on two competing businesses in the same local market — is a differentiator uncommon among trade-focused marketing agencies.

Our take

TrueSMB is a niche digital marketing agency exclusively serving home service trades (plumbing, HVAC, electrical, appliance repair) with SEO, paid ads, and reputation management, backed by named staff and industry partnerships.

Strengths

Founded in 2015, giving it over a decade of focus in the home-services niche
Claims 200+ businesses grown and a 98% client retention rate
Team members hold Google Ads and Facebook Ads certifications
BBB accredited, plus Marcone and PSA industry partnerships

Risk factors

No pricing transparency

Best fit for

Plumbing, HVAC, electrical, and appliance repair businesses seeking a niche-focused marketing partner
Trades businesses wanting month-to-month flexibility rather than a long-term contract
Home service owners who value an agency with named, credentialed staff over an anonymous account team

Who should look elsewhere

Businesses outside the four trades TrueSMB specializes in
Companies whose local market already has an existing exclusive TrueSMB client

Hiring advice

Home service business owners in the four supported trades should ask TrueSMB for references or documented results, since published case studies are not available on the site.

How it compares

Unlike generalist digital agencies, TrueSMB narrows its focus to four home-service trades and enforces exclusive local-market territories, differentiating it from broad-spectrum marketing shops.

Conclusion

TrueSMB offers a focused, trade-specific marketing approach with real named staff and industry partnerships, though buyers should request concrete proof behind its aggregate performance claims.

Frequently Asked Questions

What industries does TrueSMB work with?

TrueSMB works exclusively with appliance repair, plumbing, electrical, and HVAC businesses.

Does TrueSMB require long-term contracts?

No — the site states there are no long-term contracts and the agency re-earns client business monthly.

Will TrueSMB work with a competitor in my area?

No — TrueSMB states it does not take on clients in the same location, keeping each local market exclusive to one client.

Where is TrueSMB Services based?

The agency is based at 18 Sunset Lane, Staten Island, NY 10307.

JavaScript is required for the full interactive experience, including user reviews and the availability checker.