Compare ReviewTrackers and Synup on pricing, features, platforms, and ratings — both Reputation Management tools, Per-location subscription tiers (Data Only,…
At a Glance
ReviewTrackers
Synup
Primary category
Reputation Management
Reputation Management
Rating
Not documented
Not documented
Pricing model
Per-location subscription tiers (Data Only, Starter, Essential) plus custom-quoted add-ons; most published prices require a custom quote from sales.
subscription
Starting price
Plans reported to start around $49 to $89 per location per month (billed annually); exact pricing requires a custom quote
$79/month (billed annually)
Free plan
Not documented
Not documented
Free trial
Not documented
Not documented
Platforms
Web, iOS, Android
Web
Team collaboration
Not documented
Not documented
AI features
Not documented
Yes
Public API
Not documented
Not documented
Pricing Compared
Starting price reflects the lowest paid tier, not the full cost for every team size or usage level.
ReviewTrackers
Data Only — Custom quote monthly (custom)
Starter — From approximately $49-89 per location per month (custom quote) monthly, billed annually
Essential — Custom quote monthly, billed annually
Add-On Modules — Custom quote custom
Synup
Startup — $79/month ($99/month billed monthly) Monthly or annual
Agency — $199/month ($249/month billed monthly) Monthly or annual
Scale — $799/month ($999/month billed monthly) Monthly or annual
Pros & Cons
ReviewTrackers
Pros
Aggregates reviews from 100+ sources into one dashboard
Unlimited users included on Starter and Essential plans
AI-assisted responses save time on reputation management
Strong analytics and multi-location reporting
Flexible add-ons like local listings and rank tracking
Built for enterprise and franchise-scale reputation needs
Cons
Pricing is not fully transparent and often requires a custom quote
Per-location pricing can add up for large franchise networks
Competitor insights are locked behind the Essential tier
Learning curve for the full analytics suite
Mobile app capabilities are more limited than some competitors
Add-on modules are all separately priced
Synup
Pros
Purpose-built for agencies managing many client locations at once
Combines listings, reviews, and social into one platform
Flexible add-on modules let customers pay only for what they use
API access supports deeper integrations for larger agencies
Transparent tiered pricing based on team size and location count
Cons
Add-on pricing per location can add up for large multi-location clients
Core plans have relatively low location caps before requiring a higher tier
Less brand recognition than larger competitors like Yext
Extra client accounts and team members carry additional per-unit costs
Some advanced reporting features require the pricier add-on modules
Use Cases
ReviewTrackers
Multi-location retail and franchise brands — Centralizes review monitoring and response across dozens or hundreds of storefronts from one dashboard.
Healthcare and dental practice groups — Helps practice groups track patient sentiment and respond to reviews consistently across locations.
Automotive dealership groups — Benchmarks dealership review performance against competitors and automates review generation after service visits.
Synup
Agency local SEO management — Manage listings, reviews, and reporting for dozens or hundreds of client locations under one login.
Multi-location brand consistency — Keep business information accurate and consistent across every location's online listings.
Review reputation monitoring — Track and respond to customer reviews across locations to protect and improve local reputation.