11za is a WhatsApp Business API platform for e-commerce: bulk broadcasts, abandoned cart recovery, AI chatbots, and a shared team inbox.
11za is a chat management and marketing platform built on the official WhatsApp Business API (WABA), operated by Engees E-Commerce Private Limited, a company founded in 2022 and based in Surat, Gujarat, India. It is aimed primarily at e-commerce sellers, offering a native Shopify app (11za - WABA API) alongside integrations with other e-commerce platforms, CRMs, and accounting software.
Core capabilities include bulk WhatsApp broadcast campaigns for marketing and re-engagement, automated abandoned-cart recovery messages, automated order confirmation and shipping updates, AI-powered chatbots and auto-reply, and a shared team inbox with multi-agent access so support teams can manage one WhatsApp number together. The platform also supports WhatsApp Catalog for product showcasing and can assist with applying for the official WhatsApp Green Tick verification badge.
11za does not publish fixed pricing tiers on its public marketing site; plans appear to be quote-based (contact sales), in addition to Meta's own conversation-based WhatsApp messaging charges that apply on top of any platform fee. Support includes on-call assistance, a dedicated support group, and team training sessions.
11za is a chat management and marketing platform built on the official WhatsApp Business API (WABA), aimed at e-commerce businesses that want to communicate with customers over WhatsApp.
Yes. 11za offers a native Shopify app (11za - WABA API) for abandoned cart recovery, automated order updates, and WhatsApp Catalog product showcasing.
11za does not publish fixed pricing tiers on its website; plans are quote-based (contact sales), in addition to Meta's own conversation-based WhatsApp messaging charges.