AI Desk is a done-for-you AI front desk for Singapore firms. Live in 48 hours from S$2,500 setup plus S$1,500 a year, with a monthly lead report.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
AI Desk is a done-for-you AI front desk for owner-run firms in Singapore. A small practice builds an AI agent trained on your own website pages, embeds it on your site, and then hosts, monitors and fixes it. The agent answers visitor questions day and night and collects a name and number when your team is offline.
The service is operated by Hillmere Private Limited, and the principal builds and keeps every desk personally. The pitch is that chatbot software needs someone on your team to build and watch it, while AI Desk is kept for you. Its longest client, a home-services business, has run since 2024 and renewed twice.
Setup begins with your website address and a contact email. AI Desk builds and trains the agent on your pages, tone and contact rules, and you review one preview with one round of fixes before launch. The stated timeline is 48 hours from URL to live desk, and the first monthly report follows at day 30.
Once live, the agent answers from your pages. If it does not know an answer, it says so, collects the visitor's details, and routes urgent cases to your team with the full thread. Each lead is emailed as it happens and posted to a webhook, and your site is rescraped on a schedule.
The core is an agent that answers repeat questions on hours, prices, locations and policies, guides visitors to a next step such as a quote or call, and captures leads after hours. A monthly report lists questions asked, leads captured and gaps where no page covers a question, so you can see what to add to your site.
Technical options include a domain-locked embed that works on WordPress, Wix, Shopify, Next.js and plain HTML, a lead webhook for Zapier or Slack, API v1 keys on request, and MCP access so Claude and ChatGPT can query your agent. An owner console shows leads, conversations, reports and billing, but logging in is optional.
AI Desk is a done-for-you AI front desk for owner-run firms in Singapore. It builds and runs an AI agent trained on your website pages that answers visitor questions day and night and captures leads. A monthly lead report is included.
The done-for-you service costs S$2,500 setup plus S$1,500 a year, prepaid in SGD, so year one is S$4,000. There are no per-message or per-lead fees within a fair use limit of 10,000 replies a month per agent. Custom agent builds start at S$8,000.
No. Every agent is built and run by AI Desk, so every agent is paid. The company suggests a setup request as the cheapest way to evaluate it, where it scopes your site and quotes upfront with no payment on the form.
AI Desk states a 48-hour build from your URL to a live agent in most cases. You review one preview with one round of fixes before launch, and the first monthly report arrives at day 30.
It embeds with one snippet on WordPress, Wix, Shopify, Next.js or plain HTML. Leads go by email and by webhook to Zapier, Slack or a custom endpoint. It has no native Slack app, Zapier listing, Shopify plugin or Salesforce sync.
No. The agent collects a name and number so the team can confirm in the morning, and it never holds or promises spots.
It is built for owner-run firms that lack staff to maintain chatbot software. It works best for businesses whose enquiries arrive through their website, since it answers existing visitors but does not bring new traffic.
The agent runs to the end of the paid term and then switches off. There are no refunds mid-term, and your content, leads and history export with you.