Aimdoc Review, Pricing & Features

Aimdoc is AI that gets new customers live and runs ongoing jobs inside your product. Free plan with 10,000 credits; Scale from $500/month.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
AI
Pricing
Freemium, from $500/month
Verified
Not yet
Last updated
October 26, 2026
SOC 2 CompliantAI AgentsUsage-Based PricingSlack IntegrationAutomationStripe IntegrationAIFreemium

What is Aimdoc?

Aimdoc is an AI platform that software companies add on top of their own product to do real work for their customers. Its homepage leads with onboarding: new customers often stall between signup and being live because there are integrations to connect, data to import and other people to wait on. Aimdoc takes that job for each account and works it until the customer is set up.

The company describes its approach as delivering outcomes rather than answering questions. In its words, if the AI only answers questions, it is not finished. The platform is meant for companies that own the product, the data and the customer relationship, and want to deliver setup and ongoing work without staffing an implementation team for every account.

How does Aimdoc work?

Aimdoc connects to a company's product through its MCP server or API. Each action runs as the signed-in customer, with that customer's permissions, rather than through a shared admin key. The platform also connects to systems such as a CRM, Slack and email, which supply context to a run and carry results out to the right people.

The product watches the state of a job and acts whenever it slips. In the homepage example, it checks compliance across locations, enrolls new hires, sends reminders and posts to a Slack channel when a manager needs to step in. Each run is priced in credits, attributed to a customer, an account and a tool call, and can be opened to see what the model saw and which tools it called.

Aimdoc also reviews its own runs and proposes changes to its instructions and skills. Those changes are approved by the customer's team before they take effect.

Key features of Aimdoc

The core capability is owned jobs, with onboarding as the first one. Aimdoc requests missing information from a customer's other teams, rebuilds failed imports and loops in customer success when needed. Recurring services extend this to ongoing work, such as keeping every location of a customer compliant, with a weekly status emailed to the customer.

Aimdoc offers several entry points: an agent on the website, in the app, over email, in a company's own UI, and a gateway for customers' AI agents. Control features include prepaid credits, spend caps, per-run limits and escalation to the team in Slack with context attached.

Security items listed on the site are SOC 2 Type II audit, GDPR, role-based access and sensitive-field masking.

Key Features

Pros & Cons

Pros

  • Focuses on a concrete problem, new customers stalling between signup and live, and works each account until setup is done.
  • Acts as each customer with their permissions through MCP or API, with every action in an audit log.
  • Credits are prepaid and capped, with per-run limits, so spend cannot exceed the budget.
  • Every run can be inspected step by step, including what the model saw and which tools it called.
  • Free tier with 10,000 credits and no credit card lets teams test on real accounts.
  • Services can be sold through the company's own Stripe account as new revenue.

Cons

  • Built for software companies with their own product, so it is not a general-purpose tool for individual users.
  • Only two prices are public: Free and $500/month, with Enterprise custom, so mid-range costs are unclear.
  • Credit usage varies by task, and costly capabilities like voice use more credits, which makes costs harder to forecast.
  • Unused monthly credits do not roll over, so uneven usage can waste part of the monthly allotment.

Pricing

Frequently Asked Questions

What is Aimdoc?

Aimdoc is AI that delivers real work for a software company's customers, on top of the company's product. It connects through MCP or API and to systems like a CRM and Slack, then works jobs such as onboarding until they are done.

How much does Aimdoc cost?

Aimdoc has a Free plan at $0 per month with 10,000 credits, a Scale plan at $500 per month with 52,500 credits including 5% bonus credits, and a custom Enterprise plan. Credits are prepaid and capped.

Does Aimdoc have a free plan?

Yes. The Free plan includes 10,000 credits to start, requires a work email, and needs no credit card. It includes every entry point and the agent helps set you up.

What does Aimdoc integrate with?

The integrations page lists Slack, HubSpot, Salesforce, Attio, Cal.com, Zapier and Google Ads. It connects to your own product through MCP or API, and uses Stripe for selling services.

Is Aimdoc secure?

The site states that Aimdoc is SOC 2 Type II audited and supports GDPR, role-based access and sensitive-field masking. Actions run with the signed-in user's permissions rather than a shared admin key, and are recorded in an audit log.

Who is Aimdoc best for?

Aimdoc suits software companies whose new customers stall during setup, or that want to offer ongoing jobs as paid services. It is aimed at teams with a product that can be reached through MCP or an API.

Can I charge customers for work Aimdoc does?

Yes. You connect your Stripe account, price a job as a subscription, and payouts go to you. Credits only cover the AI's work on the job.

Can a person step in when the AI needs help?

Yes. Escalations reach your team in Slack with context attached, and a person can step in at any time.

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