Arize Phoenix Review, Pricing & Features

Arize Phoenix is an open-source platform for tracing, evaluating, and debugging LLM apps and AI agents, built on OpenTelemetry. Free to self-host.

Category
AI Infrastructure & MLOps
Pricing
Free (open source) + paid managed cloud tier, from Free
Verified
Not yet
Last updated
July 18, 2026
Founded
2020
Headquarters
Berkeley, California
Free PlanWeb AppAPIOpen SourceAISelf-Hosted

Overview

Arize Phoenix is an open-source AI observability and evaluation platform built by Arize AI, an AI observability company founded in 2020 with offices in Berkeley, California and New York City. Phoenix launched publicly in April 2023.

It helps engineers trace, evaluate, and debug LLM applications and AI agents by capturing distributed traces of every model call, retrieval step, and tool invocation.

Key Features

Phoenix is built on OpenTelemetry (OTLP) and Arize's OpenInference instrumentation standard, with auto-instrumentation for frameworks like LangChain, LlamaIndex, DSPy, CrewAI, and LangGraph, plus providers like OpenAI, Anthropic, Google, and AWS Bedrock.

Beyond tracing, it supports LLM-based, code-based, and human-label evaluations, and lets teams build experiment datasets from real production traces to iterate on prompts and catch regressions.

Pricing

Phoenix's open-source core is free under an ELv2 license and can be self-hosted locally, in Docker, or in Kubernetes. Arize also offers Arize AX, a paid managed cloud version that includes two free Phoenix Cloud instances to start, with paid tiers for production-scale deployments.

Key Features

Pros & Cons

Pros

  • Fully open source and self-hostable
  • Framework- and vendor-agnostic via OpenTelemetry
  • Active open-source community with 9,000+ GitHub stars
  • Free managed cloud tier available to start (Arize AX)

Cons

  • Pricing for production-scale Arize AX deployments isn't publicly listed
  • Self-hosting and scaling requires infrastructure setup and familiarity with OpenTelemetry

Pricing

Frequently Asked Questions

Is Arize Phoenix free?

Yes, the open-source core is free under the ELv2 license and can be self-hosted at no cost.

What's the difference between Phoenix and Arize AX?

Phoenix OSS is self-hosted and free; Arize AX is Arize's managed cloud version, offering free starter instances and paid tiers for production-scale use.

What frameworks does Phoenix integrate with?

LangChain, LlamaIndex, DSPy, CrewAI, LangGraph, the Vercel AI SDK, the OpenAI Agents SDK, the Claude Agent SDK, and more.

Who makes Arize Phoenix?

Arize AI, an AI observability company founded in 2020, headquartered in Berkeley, California.

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