Asistente is an AI chatbot for online stores and WordPress that answers customer questions and guides shoppers to products or checkout. Free plan available.
Category
AI
Pricing
Free plan at $0/month (100 conversations, no credit card required), Pro at $9.99/month (500 conversations), and Business at $29.99/month (1,500 conversations).
Verified
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Last updated
August 6, 2026
WordPress IntegrationFree PlanSMBChatbotAI
Asistente is an AI-powered chatbot built by TuTiendaOnline for online stores and WordPress sites. Instead of just answering FAQs, it detects visitor intent and can navigate shoppers directly to specific product pages, categories, or checkout, using store-specific information such as payment methods, shipping policies, and promotions. It installs with a single JavaScript snippet pasted before the closing </body> tag, after the merchant creates an account and configures store details in plain text -- no coding or developer involvement required. The assistant runs 24/7 and persists across page navigation. It is offered as a standalone product (separate from TuTiendaOnline's own store-builder SaaS) with a free tier and two paid tiers, targeting small and mid-sized e-commerce and WordPress merchants who want automated, always-on customer support and conversion assistance without hiring extra staff.
Key Features
Conversational product navigation — Detects visitor intent and can navigate shoppers directly to specific product pages, categories, or checkout instead of only answering questions.
Store-aware answers — Uses merchant-configured store information -- shipping policies, payment methods, and promotions -- to answer customer questions accurately.
One-line script install — Installs with a single JavaScript snippet placed before the closing </body> tag, with no coding or developer involvement required.
WordPress compatibility — Built to work on WordPress sites in addition to general online stores.
24/7 availability — Runs around the clock and keeps chat context as visitors move between pages on the site.
Pros & Cons
Pros
Free tier lets merchants try the assistant with up to 100 conversations per month, no credit card required
Installs with a single JavaScript snippet -- no developer or coding work needed
Goes beyond answering questions by actively navigating shoppers to specific products, categories, or checkout
Runs 24/7 and uses store-specific info (shipping, payments, promotions) to answer purchase questions
Built-in WordPress compatibility alongside general online-store use
Cons
Every plan, including paid tiers, is capped at a fixed number of monthly conversations (100/500/1,500) rather than offering unlimited usage
No public information on company size, founding year, or funding was found, limiting transparency for buyers doing due diligence
Marketing and product copy are primarily in Spanish and geared toward Latin American merchants, which may limit appeal for other markets
As a smaller, single-team product, it likely has fewer integrations and a smaller feature set than established customer-support platforms