Brevn Review, Pricing & Features

Brevn is an AI website chat assistant that answers from your site and captures leads. Free plan, paid plans from $19/month with a 7-day trial.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
AI Chatbots
Pricing
Freemium, from $19/month
Verified
Not yet
Last updated
October 26, 2026
WordPress IntegrationSMBAI AgentsFree TrialNo-CodeChatbotFreemiumShopify Integration

What is Brevn?

Brevn is an AI chat assistant for business websites. It reads the pages of your site, answers visitor questions from that content, and collects contact details when a visitor is ready to talk to someone. Its about page describes it as built for small service businesses that get web traffic but miss questions after hours or while busy with customers.

The company frames the problem as timing rather than traffic. A visitor arrives at 9 p.m. with one question about price or availability, finds nobody to ask, and may book with a competitor. Brevn is meant to answer at that moment and hand the lead to the owner with the full conversation attached.

How does Brevn work?

Setup follows four steps. You enter your website URL, and Brevn crawls your core pages, such as services, pricing, about, contact, and FAQ. That content is indexed so the assistant can answer from what is actually on your site. You then paste one embed snippet into your site header or footer. There are no conversation flows to write and no API keys to manage.

Once live, the assistant answers visitor questions in a chat widget. If the answer is not on your site, it says so and offers to collect the visitor's details. Leads appear in a dashboard, the owner gets an email alert, and the conversation is saved so the follow-up has context.

Key features of Brevn

The chat widget can be styled with your colors, greeting, icon, and position. Paid plans can remove the Powered by Brevn line and use mascot launcher icons. A conversation inbox keeps the full thread for every visitor, and each reply is logged with its message, source page, and latency.

Lead tools include capture in chat, a leads list with statuses such as Lead and Qualified, and CSV export on Team and higher plans for use in Excel, Google Sheets, or a CRM like HubSpot. Usage analytics track impressions, conversion rate, and AI message volume. Re-crawls refresh the agent's knowledge, and Growth and Agency add meeting booking from chat.

Key Features

Pros & Cons

Pros

  • Free plan with 50 AI messages and no card makes it easy to test on a live site.
  • Learns from the existing website by crawling, with no conversation flows or PDFs to write.
  • Answers stay grounded in site content, and it says so when the answer is not there.
  • One embed snippet works across WordPress, Shopify, Wix, Webflow, Squarespace, and custom HTML.
  • Every lead arrives with the full conversation, and a dashboard and inbox keep them in one place.
  • Clear flat pricing with a 7-day trial on every paid plan and two months free yearly.

Cons

  • Answers only come from crawled pages, so sites with little content limit how helpful it can be.
  • The free plan lacks branding removal, analytics, CSV export, calendar booking, and auto re-crawl.
  • Message caps apply on every plan, starting at 300 a month on Starter, with each reply counted.
  • Not aimed at enterprise needs such as SSO, custom model training, or complex CRM routing rules.

Pricing

Frequently Asked Questions

What is Brevn?

Brevn is an AI chat assistant for business websites. It crawls your pages, answers visitor questions from that content, and collects contact details from interested visitors. Each lead is sent to you with the full conversation.

How much does Brevn cost?

Brevn has a free plan with 50 AI messages a month. Paid plans are Starter at $19/month, Team at $39/month, Growth at $79/month, and Agency at $149/month. Yearly billing lowers the monthly rate and includes two months free.

Does Brevn have a free trial?

Yes. Every paid plan starts with a 7-day free trial. There is also a free plan with 1 AI agent and 50 AI messages a month that requires no card.

Who is Brevn best for?

Brevn is built for small and local service businesses, such as home services, cleaning companies, clinics, and agencies. It suits teams that do not have someone watching website chat all day.

What platforms does Brevn work with?

Brevn installs with one embed snippet on WordPress, Shopify, Wix, Webflow, Squarespace, Framer, Ghost, custom HTML, and custom CMS sites. No developer is needed, according to the company.

Can Brevn make up answers about my business?

Brevn is designed to answer only from the content it crawls on your website. When the answer is not there, it tells the visitor and offers to have someone follow up instead of guessing.

How does Brevn learn about my business?

You enter your website URL and Brevn crawls your core pages, such as services, about, contact, and FAQ. That content is indexed so the agent answers from what is actually on your site. Re-crawls refresh this knowledge when your site changes.

When is Brevn not the right fit?

Brevn says it is probably not for teams that need enterprise features like SSO, custom model training, or complex CRM routing rules. It also does not suit anyone who wants a bot that answers general questions beyond their website, or sites with very little content.

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