Carly Review, Pricing & Features

Carly is an AI agent platform for email, scheduling, CRM, and workflows. Free tier, Personal from $35/month. See features, integrations, and pricing.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
AI
Pricing
Freemium, from $35/month
Verified
Not yet
Last updated
October 26, 2026
IntegrationsAI AgentsSlack IntegrationWorkflow AutomationGoogle Workspace IntegrationMicrosoft 365 IntegrationAIFreemium

What is Carly?

Carly is an AI agent platform, formerly known as CalBot, built to handle the routine work that fills a professional's day: email, scheduling, CRM updates, research, and follow-ups. Users create agents that each have their own name, email address, integrations, permissions, and files.

The pitch is simple delegation. A user sends, CC's, or forwards an email to an agent, and the agent carries out the request. The site's examples include sorting emails as they arrive, following up with leads who have not replied, enriching new form leads, and adding invoices and receipts to a tracker.

Carly connects to thousands of apps, and its integrations page lists 258+ connectors. It supports Google and Microsoft email and calendars, so it can sit on top of tools a team already uses rather than replacing them.

How does Carly work?

Each Carly agent is configured with its own identity, connected apps, permissions, and files. Users can add custom skills, which teach the agent their policies, templates, and SOPs, and the agent keeps persistent memory of contacts, preferences, and past interactions.

Work can be delegated through several channels: email, SMS, Slack (by @mention or DM), or chat from the dashboard. Agents can also run scheduled tasks, either recurring or one-off, and produce daily and weekly briefings.

Carly also offers workflows. Deterministic workflows, which use no LLM calls, run on triggers such as every incoming email and cost no credits. Workflows that need an AI step, such as summarizing or classifying, cost a flat 0.025 credits per LLM call regardless of text length.

Key features of Carly

Scheduling is a core strength. Carly handles group scheduling, booking links, and availability polls, including messy multi-person threads. It creates events with titles, locations, video links, attendees, and time zones, respects custom working hours, buffers, and meeting rules, and can build schedules from PDFs, screenshots, or emails.

Beyond the calendar, Carly includes an AI-native CRM, to-do management across channels, contact groups for batch outreach, and delegated outreach where the agent reaches out and coordinates on the user's behalf. It also offers web search and responds in 80+ languages, with replies within two minutes, 24/7.

Carly can be used from Claude, ChatGPT, or any MCP client. The site states that Carly tool calls made through the MCP connector cost no credits. Personal plans also include dedicated human support.

Key Features

Pros & Cons

Pros

  • Delegation works through email, SMS, Slack, or chat, so users do not need to learn a new interface.
  • Supports both Google and Microsoft email and calendars, with unlimited accounts on the Personal plan.
  • Deterministic workflows and MCP tool calls cost no credits, which keeps routine automation inexpensive.
  • Large connector list of 258+ integrations, plus API-key access to additional tools.
  • Published credit examples make AI workflow costs easy to estimate.
  • A free tier with MCP access and 10 workflows lets users try it before paying.

Cons

  • Credit-based usage is hard to predict; the site says there is no exact formula and setup is credit-intensive in the first month.
  • Credits are prepaid with no auto-charge, so users who run out must buy more manually.
  • Business SMS, calling, and the AI receptionist cost extra and require booking a call to set up.
  • Enterprise pricing and security or compliance details are not published.

Pricing

Frequently Asked Questions

What is Carly?

Carly is an AI agent platform, formerly called CalBot, that handles email, scheduling, CRM updates, research, and workflows. Users delegate by emailing, CC'ing, texting, or messaging an agent in Slack.

How much does Carly cost?

Carly has a Free tier at $0/month, a Personal plan at $35/month, and an Organization plan at $35 per seat per month. Enterprise pricing is custom. Extra credits are sold as add-ons, starting at +$30/month for 400 credits on Personal.

Does Carly have a free plan?

Yes. The Free plan costs $0/month and includes MCP access from Claude, ChatGPT, or any MCP client, 10 Zapier-style workflows, a multi-calendar view for Microsoft and Google, and a Task Manager.

What are credits in Carly?

Credits estimate how much work Carly does, with more complex operations using more. Agent-sent emails, workflows without LLM calls, and MCP tool calls cost nothing, and each LLM call in a workflow costs a flat 0.025 credits. Credits are prepaid and never auto-charged.

What does Carly integrate with?

Carly lists 258+ integrations, including Gmail, Outlook, Google Calendar, Slack, Salesforce, HubSpot, Zendesk, QuickBooks, Xero, GitHub, and Zoom. Some tools, such as Greenhouse and Deel, connect with your own API key.

Can Carly handle scheduling?

Yes. It handles group scheduling, booking links, and availability polls, including messy multi-person email threads. It creates events with video links and time zones, and it follows custom working hours, buffers, and meeting rules.

Does Carly work for teams?

Yes. The Organization plan adds shared agents, shared skills and knowledge, admin controls, pooled credits, per-member usage visibility, and centralized billing. Business SMS, calling, and an AI receptionist are available as add-ons.

Can I use Carly with Claude or ChatGPT?

Yes. Carly offers MCP access, so Claude, ChatGPT, or any MCP client can use it. The site states that all Carly tool calls made through the MCP connector cost no credits.

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