KokobeoChat combines AI and real operators in one live chat inbox with real-time translation across 14 languages. See pricing, WooCommerce integration, and a…
KokobeoChat is a cloud-based live chat and customer engagement platform built by Europe Services SE (with Goldman Services INC), a company registered in Prague, Czech Republic, holding EU (019185279) and UK (UK00004201811) trademarks. The product combines an AI assistant — trained on a business's own knowledge base and included from the free tier — with real human operators in a single shared inbox. Conversations arrive from Live Chat, WhatsApp, Facebook Messenger, Instagram, and Email, and the AI can translate between operator and visitor in real time across 14 languages rather than just translating static UI strings. KokobeoChat is distributed as a WordPress plugin (listed on WordPress.org as "KokobeoChat") and as a lightweight (38KB compressed) universal JavaScript widget that installs on any site, including dedicated integrations for Shopify, Wix, and Webflow. On WooCommerce stores it auto-detects the store and adds cart-aware AI responses, order-status lookups, abandonment recovery messaging, and product catalog Q&A. Data is described as self-hosted on the vendor's EU servers with one-click GDPR deletion, and the vendor offers free guided migration from Tidio, Tawk.to, LiveChat, Crisp, and Intercom.