ChatbotGen trains an AI agent on your website to answer customers on web, WhatsApp and Telegram and capture leads. Plans from $29/mo with a 7-day trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
ChatbotGen is a web-based platform that trains an AI agent on a business's own website pages, files and Q&A, then places that agent on a website, WhatsApp and Telegram. It answers customer questions around the clock, collects contact details and hands conversations to a human team when needed. The product is built and operated by Toptive.
The company says more than 3,000 businesses have built an agent with it. Its about page says it has been shipping the product since 2023, and that version 2 launched in April 2026 on Elixir and Phoenix. Customers named on the site include the University of the Free State and INTO University, both of which ran chatbots built on it.
Setup starts with a website address. ChatbotGen reads the pages, and the owner can add PDFs, a price list or Q&A pairs. The agent then answers from that material and shows which source it used, so a wrong answer can be fixed at the source. A preview window and a WhatsApp test number let teams check answers before launch.
When a visitor asks something, the agent replies in the language the customer writes in, based on English content. It asks for the details the owner chose, such as name, phone and job. If the customer asks for a person or is ready to buy, the chat moves to a team inbox and the AI pauses in that conversation.
Lead capture is configurable: owners choose the questions, such as budget, area, dates or bedrooms. Each lead arrives by email and in the team inbox. From Starter, signed webhooks send leads, appointment requests and handoffs to a CRM, a Google Sheet or Zapier. Growth adds appointment and viewing requests, plus catalog search from a CSV file or Google Sheet.
The team inbox supports assignment, notes, quick replies and tags, with unlimited team members. Alerts go out by email and browser notification, not to WhatsApp. If someone replies from their own phone, the AI stays quiet in that chat for 12 hours. Branding options cover colors, greeting and widget position.
ChatbotGen is a platform that trains an AI agent on a business's website, files and Q&A. The agent answers customers on the website, WhatsApp and Telegram, captures leads and hands chats to a human team inbox. It is built and operated by Toptive.
Plans are Starter at $29 a month, Growth at $79 a month and Business at $199 a month, priced in US dollars. Message limits are 2,000, 10,000 and 30,000 per month respectively. The site states there is no fee per resolved chat.
Yes. Every account starts with a 7-day free trial of Starter. A card is required, and canceling before day 7 means no charge. A live demo on the homepage can be tried without signup.
It supports a website widget, WhatsApp and Telegram. WhatsApp links the number a business already uses through a QR code. Instagram, Facebook Messenger and the official WhatsApp Business API are listed as coming soon.
Every lead is emailed. From the Starter plan, signed webhooks send leads, appointment requests and handoffs to a CRM, a Google Sheet or Zapier. Growth and Business also include the Wasi real-estate integration.
It collects appointment or viewing requests with details such as date, time and service or property, available on Growth and Business. A team member confirms the request. It does not connect to a calendar.
The agent replies in the language the customer writes in, working from the business's English content. The dashboard is available in English and Spanish.
It is aimed at small teams that cannot staff a chat window all day, including clinics, agencies, shops and home services firms. The $29 Starter plan covers three agents and all three channels. Teams with high message volume should check the monthly caps.