ChatBotKit builds AI agents that run on schedules and triggers across web, Slack and WhatsApp. Plans start at $25/month. Features, pricing and verdict.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
ChatBotKit is a managed platform for creating AI agents that handle support, sales and operations work. The company positions it as a place where you build the agents and it keeps them running, so teams do not need to operate servers, queues or on-call rotations.
The platform covers several products: AI agents, website widgets, messaging deployments, enterprise search and internal chat apps, and white-label chatbots. The company says more than 50,000 businesses and builders use it, and it publishes customer stories from Quench, DEBRA UK, Elggo and FARO.
Agents are built from reusable blocks. Datasets supply knowledge, skillsets and abilities supply actions, integrations connect channels and APIs, and a model of your choice does the reasoning. A Blueprint ties these together, and the same block can be attached to many agents so a change in one place carries through.
The site describes a four-step flow: pick the blocks, compose them in a Blueprint, deploy to a channel, and reconfigure later. Once live, agents wake on a schedule, react to triggers from connected tools, and run in channels such as the web widget, Slack and WhatsApp. ChatBotKit handles hosting and scaling.
On the build side, ChatBotKit offers a visual designer, datasets with vector search and retrieval, more than 150 pre-built abilities, and models from OpenAI, Anthropic, Mistral and others. Developers can work through SDKs and an API instead of the designer, using the same blocks.
On the run and control side, agents can be scheduled or triggered by events, and deployed to web, Slack, Discord, WhatsApp, Telegram, Google Chat and Microsoft Teams. Approvals before sensitive actions, content filtering, policies, audit trails and event logs give teams a record of what agents did and a way to limit them.
ChatBotKit is a managed platform for building and running AI agents for support, sales and operations. Agents use your data and tools, can run on schedules and triggers, and deploy to websites and messaging apps. The company says it keeps the agents running so teams do not manage servers.
ChatBotKit lists Basic at $25 per month, Pro at $65 per month and Scale at $365 per month. An Enterprise tier is priced individually. Plans differ in bots, credit tokens, conversations, messages, crawl limits, support and log retention.
The Pro plan's button on the pricing page reads Try For Free, but the pricing page does not describe the terms of a trial or a permanent free plan. Check the signup flow on chatbotkit.com for current details.
The site names Slack, Discord, WhatsApp, Telegram, Messenger, Google Chat, Microsoft Teams and Zendesk. It supports models from OpenAI, Anthropic, Mistral and Z.AI, and cites built-in OAuth, MCP support and custom APIs. The platform page cites 100+ integrations.
No. The visual Blueprint designer lets you assemble datasets, skillsets, integrations and a model without code. Developers can do the same work through the SDKs and API, and both approaches use the same building blocks.
Yes. Every plan includes the option to use your own language model provider key in addition to the models ChatBotKit provides. The platform also lists OpenAI, Anthropic, Mistral and Z.AI, and says you can swap providers without rewriting the agent.
It can be. The Basic plan at $25 per month includes 5 bots and 1K conversations per month, and ready-made blueprints reduce setup work. Businesses with high message volume may reach plan limits and need a higher tier.
Yes. ChatBotKit lists an AI Whitelabel product for businesses that want to create their own chatbots. Pro and above can disable ChatBotKit widget branding, and the Enterprise plan includes custom branding on AI widgets.