ChatBuster is an AI chat widget for Shopify and WooCommerce that answers product, shipping, and return questions 24/7. See pricing, features, and integrations.
ChatBuster is an AI chat widget purpose-built for Shopify and WooCommerce stores, listed live on the Shopify App Store and WordPress.org. It installs with one click and no developer or custom code, reading a store's product catalog, live inventory, pricing, and shipping/return policies to automatically train itself, typically going live in under two minutes.
Once installed, ChatBuster sits on the storefront and answers customer questions in real time using only the store's own data, so responses stay accurate as inventory and policies change. It surfaces live order tracking and ETAs directly inside the chat window, replies in the visitor's own language automatically, and can recommend related or complementary products mid-conversation without acting pushy. The widget also triggers proactively on exit intent and long page-dwell time, aiming to catch hesitant visitors before they abandon the site, and it reports revenue attribution so store owners can see which conversations led directly to purchases rather than relying on generic engagement metrics.
ChatBuster is priced around conversation volume rather than seats: a free-forever plan (50 total conversations, no card required) and three paid tiers (Starter, Growth, Scale) that scale from 250 to 1,500 conversations per month, all with identical features, a 14-day free trial, and no feature gating between tiers. Shopify merchants are billed through the Shopify App Store itself; WooCommerce/WordPress store owners are billed and checked out via Stripe on chatbuster.com. The company positions the product specifically for e-commerce conversion and customer-support deflection rather than as a general-purpose chatbot.