Chatwith is an AI support agent trained on your site and docs. Review of features, integrations and pricing, with plans from $9/month.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Chatwith is an AI customer support agent that businesses train on their own content and place on a website or messaging app. It answers visitor questions using material such as website pages, PDFs, help content and plain text, so replies come from the company's own information rather than generic answers.
The product targets teams that field the same questions about shipping, pricing and returns, and businesses that want to answer visitors outside working hours. Besides answering, the agent can collect contact details and connect to other tools through skills, integrations and APIs. Chatwith publishes solution pages for SaaS, e-commerce, real estate, food delivery, healthcare, manufacturing, finance, travel and legal.
Setup starts with a website URL. Chatwith builds an agent from it, and users can add more knowledge such as files, YouTube videos and connected apps including Notion, Jira, Google Drive, Slack, Shopify and HubSpot. The homepage says the list extends to 40 more tools. Businesses without a website can use the guided setup after clicking Get Started.
Plans include AI models, so no OpenAI API key is required. Once trained, the agent is installed with a snippet or connected to a messaging channel. Example answers on the site cite their source, such as a returns policy stored in Notion or a moment in an install video. The site also offers a preview of an agent without signing up.
The core capability is training on unlimited sources, with a monthly training character allowance that rises by plan. Agents can collect leads during a conversation and pass them to a CRM such as HubSpot. Skills, integrations, OpenAPI imports and webhooks let the agent look up orders, create tickets or update records mid-conversation.
Operational features include human escalation, notifications by email or by emails and webhooks, analytics and refinements. Customers can change the agent's colors, name and appearance, and the help center documents interactive widgets, file uploads in chat and widget variants. An agent API and an MCP server are also listed, aimed at teams that want to extend the agent beyond the standard widget.
Chatwith is an AI customer support agent builder. Businesses train it on their website, help docs, files, YouTube videos and connected apps, then deploy it on their site or messaging channels to answer customer questions and collect leads.
Plans start at $9 per month for Starter, followed by Hobby at $19, Standard at $99 and Business at $399. Annual billing is $90, $190, $990 and $3,990 per year. Prices are in USD and exclude taxes.
The pricing page lists a 7-day free trial on the Hobby, Standard and Business plans. The Starter plan shows no trial. The site also says visitors can preview an agent without signing up.
No. The FAQ says you can start with the AI models included in your Chatwith plan. The plan comparison also lists an option to use your own LLM API key.
You can use your website, PDFs, help content or plain text. The homepage also shows YouTube videos and connected tools such as Notion, Jira, Google Drive, Slack, Shopify and HubSpot as knowledge sources.
It integrates with WordPress, Wix, Webflow, Squarespace, Framer, Shopify, WooCommerce, WhatsApp, Slack, Telegram, HubSpot, Airtable, Mailchimp, Notion, Microsoft Teams, Zapier and Make.com. It can also call any API through OpenAPI actions or webhooks.
Yes. It collects contact details during conversations and connects to tools through skills, integrations and APIs. Captured leads can be sent to a CRM such as HubSpot.
Chatwith offers an agency program where partners deliver the product under their own brand and manage every client in one workspace. White-label options are available, and the site also lists an affiliate program.