Cincopa turns videos and documents into searchable, AI-powered knowledge hubs for product training, onboarding, and customer support.
Cincopa is a video knowledge platform built for organizations that need to turn video and document libraries into structured, searchable knowledge bases rather than leaving content scattered across folders and drives. Content is organized through Galleries (topic-grouped collections that pair videos with PDFs for product education and documentation), Pages (hosted, branded knowledge destinations with gated access and analytics), and Tube (a portal-style environment with channels, permissions, and guided training paths).
A core differentiator is VideoGPT, an AI assistant that suggests starter questions, answers viewer questions by searching across a company's videos and documents, and jumps viewers directly to the exact moment in a video that answers their question. Cincopa's analytics also track which questions get asked repeatedly and where content gaps exist, helping teams prioritize what to create next. The platform includes automated transcripts and captions, access controls, encryption, and integrations aimed at enterprise use.
Cincopa is positioned for enterprise and mid-market organizations running product education programs, customer training academies, support/troubleshooting content, internal knowledge retention, and partner enablement. The company lists customers such as Leidos, Chamberlain, and Verily on its site.