CivicPlus is an all-in-one platform for 13,000+ local governments: websites, 311 requests, meeting agendas, utility billing, and public records.
CivicPlus, founded in 1999 and headquartered in Manhattan, Kansas, provides an integrated suite of software for local governments, K-12 schools, higher education, state agencies, and public safety organizations. The platform is built around what CivicPlus calls a "Modern Civic Impact Platform," bringing together more than a dozen purpose-built solutions under a single sign-on so staff and residents interact with one connected system rather than a patchwork of disconnected tools.
Core solutions include municipal website hosting and content management, 311 service request tracking (via its SeeClickFix product), agenda and public meeting management, utility billing, mass notification, public records request handling (via NextRequest), recreation management, and process automation with a resident self-service portal. The suite is tied together with robust APIs for connecting to third-party municipal systems and single sign-on across every CivicPlus product a government purchases.
CivicPlus reports serving over 13,000 local government customers, 100,000+ public servant users, and 340 million resident users across its platform, with a stated 98% client retention rate. The company has been recognized on the Inc. 5000 list and by Government Technology's GovTech 100. Pricing is not published publicly; prospective customers request a quote or demo directly from CivicPlus based on the specific solutions and community size involved.
CivicPlus provides an integrated suite of software for local governments and public agencies, covering municipal websites, 311 service requests, meeting management, utility billing, mass notification, and public records requests.
CivicPlus does not publish pricing publicly. Cost depends on which solutions and community size are involved, and prospective customers must request a quote or demo directly from CivicPlus.
CivicPlus is used by local governments, municipalities, K-12 schools, higher education, state agencies, and public safety organizations, reporting over 13,000 government customers.