clicksend Review, Pricing & Features

ClickSend is a business SMS/MMS API and dashboard used by 90,000+ companies, with no-code Zapier/Salesforce integrations. See pricing, features, and pros &…

Category
Marketing
Pricing
Pay-as-you-go SMS/MMS pricing with four volume-based top-up tiers in USD — Boost $0.0275/SMS (from $20), Growth $0.0196/SMS (from $100), Scale $0.0128/SMS (from $1,000), and Enterprise $0.0094/SMS (from $2,000) — plus a free trial; Voice, Transactional Email, Fax, and Direct Mail are no longer available to new customers., from $0.0094
Verified
Not yet
Last updated
August 6, 2026
IntegrationsSaaSZapier IntegrationNo-CodeAPI

ClickSend is a business communications platform used by over 90,000 companies to send and receive SMS and MMS messages through a web dashboard or a developer API with SDKs for Node.js, Python, Java, C#, PHP, Ruby, and Swift. The company has narrowed its focus to SMS/MMS messaging: as of its current pricing page, ClickSend states that Voice, Transactional Email, Fax, and Direct Mail/Post are 'no longer available to new customers' and points prospective users of those channels to partners like Mailgun and Sinch instead, positioning itself as 'all-in on SMS now.' Existing customers on those legacy channels retain access. Core SMS features include two-way texting, bulk sending, scheduling, delivery tracking, and campaign automation, backed by a 99.95% uptime SLA. ClickSend also runs an integrations marketplace (integrations.clicksend.com) offering no-code connections to apps such as Zapier, Microsoft Power Automate, Make, IFTTT, Salesforce, ActiveCampaign, GoHighLevel, and Bubble.io, letting non-technical users trigger SMS/MMS messages from their existing workflows without writing code.

Key Features

Pros & Cons

Pros

  • Deep no-code integration marketplace (Zapier, Power Automate, Make, Salesforce, ActiveCampaign, IFTTT, Bubble.io) makes it easy to trigger SMS without custom code.
  • Well-documented REST API with official SDKs across seven languages (Node.js, Python, Java, C#, PHP, Ruby, Swift) for teams that do want to build custom integrations.
  • Volume-based SMS pricing tiers (Boost/Growth/Scale/Enterprise) give meaningful per-message discounts as usage grows, with a 99.95% uptime SLA on paid plans.

Cons

  • ClickSend has discontinued Voice, Transactional Email, Fax, and Direct Mail/Post for new customers, so it is no longer a true 'all-in-one' omnichannel messaging platform — new signups get SMS/MMS/RCS only.
  • Public pricing pages show per-message SMS rates and tier thresholds but not full plan-by-plan feature breakdowns, so buyers may need to contact sales or start a trial to confirm exact costs for their volume.
  • Rich Messaging (RCS) and AI Messaging are still labeled early access, so feature maturity there lags behind ClickSend's core SMS/MMS product.

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