coffield Review, Pricing & Features

Coffield.io is an AI agent you embed with one script tag to answer questions, capture leads, and book appointments on your business website. Plans start at…

Category
AI
Pricing
Subscription pricing with four tiers: Starter $49/month, Growth $129/month, Pro $299/month, and a Custom tier for larger accounts; annual billing saves 21%, includes a 14-day free trial, and there is no setup fee.
Verified
Not yet
Last updated
August 6, 2026
AI AgentsAutomationAPIChatbotAI

Coffield.io is an AI agent platform that businesses embed on their website with a single script tag. The agent is trained on a knowledge base the owner supplies — pasted FAQs, uploaded PDFs, a crawled website, or dictated voice notes — and it answers visitor questions, captures leads with configurable fields, and (on Growth and higher plans) books appointments against a connected calendar, triages support tickets, and intakes structured quote requests. The agent adapts its behavior to the page a visitor is viewing and hands off to a human when it hits crisis, billing, or legal language. Conversations, leads, and tickets flow into a Coffield.io dashboard, and data can be pushed outward via HubSpot, webhooks, or a REST API. It targets service businesses (plumbers, dentists, lawyers, contractors, real-estate agents), SaaS and e-commerce sites, agencies reselling white-labeled AI chat, and internal teams that need an internal knowledge agent. Native integrations exist for WordPress, Shopify, Webflow, Wix, and Squarespace, and higher tiers support custom LLM providers (OpenAI, Azure, Anthropic, Ollama, vLLM).

Key Features

Pros & Cons

Pros

  • Fast setup — a single script tag deploys the agent, with basic install in about 5 minutes
  • Knowledge base accepts multiple input types: pasted FAQs, PDFs, website crawling, and voice notes
  • Native plugins/integrations for WordPress and Shopify, plus support for Webflow, Wix, and Squarespace
  • Configurable lead capture fields and CRM push (HubSpot) instead of a static contact form
  • Data-handling controls are documented, including tenant isolation, audit trails, and encryption at rest

Cons

  • Appointment booking, support-ticket triage, and quote intake are gated behind Growth-plan pricing or higher, not available on Starter
  • Advanced integrations like HubSpot CRM push and REST API access require Pro tier or above
  • As with any AI agent, answers depend entirely on the quality of the knowledge base the business configures

Related Tools