Coffield.io is an AI agent you embed with one script tag to answer questions, capture leads, and book appointments on your business website. Plans start at…
Researched and fact-checked by Bartu Cavusoglu · Updated August 6, 2026
Subscription pricing with four tiers: Starter $49/month, Growth $129/month, Pro $299/month, and a Custom tier for larger accounts; annual billing saves 21%, includes a 14-day free trial, and there is no setup fee.
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August 6, 2026
AI AgentsAutomationAPIChatbotAI
Coffield.io is an AI agent platform that businesses embed on their website with a single script tag. The agent is trained on a knowledge base the owner supplies — pasted FAQs, uploaded PDFs, a crawled website, or dictated voice notes — and it answers visitor questions, captures leads with configurable fields, and (on Growth and higher plans) books appointments against a connected calendar, triages support tickets, and intakes structured quote requests. The agent adapts its behavior to the page a visitor is viewing and hands off to a human when it hits crisis, billing, or legal language. Conversations, leads, and tickets flow into a Coffield.io dashboard, and data can be pushed outward via HubSpot, webhooks, or a REST API. It targets service businesses (plumbers, dentists, lawyers, contractors, real-estate agents), SaaS and e-commerce sites, agencies reselling white-labeled AI chat, and internal teams that need an internal knowledge agent. Native integrations exist for WordPress, Shopify, Webflow, Wix, and Squarespace, and higher tiers support custom LLM providers (OpenAI, Azure, Anthropic, Ollama, vLLM).
Key Features
Configurable knowledge base — Trains the agent from pasted FAQs, uploaded PDFs, a crawl of your website, or dictated voice notes.
Lead capture — Captures visitor name, email, phone, and custom fields (text, email, phone, long text, dropdown) for every conversation.
Appointment booking — Books appointments directly against a connected calendar on Growth plan and above.
Support ticket triage — Prioritizes and routes incoming support tickets with a summary on Growth plan and above.
Human hand-off — Escalates conversations touching crisis, billing, or legal language to a human via email, Kanban card, or webhook.
CRM and API integrations — Pushes captured data to HubSpot CRM and external systems via webhooks or a REST API on Growth and Pro plans.
Pros & Cons
Pros
Fast setup — a single script tag deploys the agent, with basic install in about 5 minutes
Knowledge base accepts multiple input types: pasted FAQs, PDFs, website crawling, and voice notes
Native plugins/integrations for WordPress and Shopify, plus support for Webflow, Wix, and Squarespace
Configurable lead capture fields and CRM push (HubSpot) instead of a static contact form
Data-handling controls are documented, including tenant isolation, audit trails, and encryption at rest
Cons
Appointment booking, support-ticket triage, and quote intake are gated behind Growth-plan pricing or higher, not available on Starter
Advanced integrations like HubSpot CRM push and REST API access require Pro tier or above
As with any AI agent, answers depend entirely on the quality of the knowledge base the business configures