Concord is an AI-powered CLM platform for drafting, e-signing, and tracking contracts. See features, pricing tiers, integrations, and pros and cons.
Category
Legal
Pricing
Concord uses annual-billing SaaS pricing with three published tiers for 5 users each: Essentials at $499/month, Business at $899/month, and Enterprise at $1,299/month, plus per-additional-user fees ($49/$69/$89 respectively) and volume discounts for Enterprise via sales.
Concord is a contract lifecycle management (CLM) platform, originally launched in 2014, built to let non-legal departments handle the majority of everyday contracting without pulling legal into every deal. Contracts move through three stages inside Concord: pre-signature (self-serve intake forms, a pre-approved clause library, real-time redlining/collaboration, and rule-based approval routing), signature (native e-signature with optional DocuSign syncing), and post-signature (bulk document upload with AI-based extraction, deadline alerts with calendar sync, and custom metadata fields). An AI Copilot layer surfaces key terms, risk flags, and suggested edits during review, and can also help draft and translate contract language. Concord connects to more than 5,000 business systems, including Salesforce, HubSpot, Google Drive, Box, Dropbox, Zapier, and Slack (beta), and offers executive reporting plus role-based, granular permissions. It is positioned for multi-departmental use across Legal, Procurement, Finance, Sales, HR, Operations, and IT.
Key Features
AI Copilot — AI-driven insights on key terms and risks, plus assisted drafting and translation of contract language.
Self-Serve Intake Forms — Standardized intake requests let business teams request contracts without email or spreadsheet back-and-forth.
Clause Library & Redlining — Pre-approved clauses plus real-time collaboration, comments, and version control during negotiation.
Native E-Signature — Built-in e-signature on every plan, with optional DocuSign syncing for teams already using DocuSign.
AI Document Extraction — Bulk-uploaded contracts are automatically made searchable via AI-based data extraction.
Deadline Alerts & Reporting — Automated deadline notifications with calendar sync, plus executive-level reporting on contracting operations.
Pros & Cons
Pros
AI Copilot flags key terms, risks, and suggested edits directly inside the redlining workflow, speeding up review
Native e-signature plus 5,000+ integrations (Salesforce, HubSpot, Google Drive, Slack, Zapier) reduce the need for separate contracting tools
Self-serve intake forms and a pre-approved clause library let non-legal teams create compliant contracts without looping in counsel for every request
Unlimited free viewers/guests and role-based permissions make it easy to share contracts broadly without extra seat cost
Cons
Entry-level Essentials plan starts around $499/month for 5 users, higher than many lightweight e-signature-only tools
Deeper workflow features like custom approval roles, reporting, and most integrations are gated behind the Business tier and above
Open API access and custom branding are reserved for the top Enterprise tier, and Slack is still listed as a beta integration