Droxy builds AI agents for website chat, calls and messaging apps. Review of features, integrations and pricing from $24/month.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Droxy is a software platform for building AI agents that talk to a business's customers. The company calls it an all-in-one platform for customer-facing AI agents across any channel. Its pitch is that customers expect quick answers, and an agent can respond to messages and calls around the clock.
The product covers four kinds of agents: a website agent, a phone agent, a messaging agent and a commenting agent. Each is trained on the company's own information rather than generic web knowledge. The homepage says an agent can be launched and monitored in minutes.
Droxy Inc. runs the product. Its site claims it is trusted by 30K+ businesses and rated 4.9 by 100+ LinkedIn creators. These figures come from the company itself and were not independently checked.
Droxy describes a five-step flow. First, you ground the agent by entering business knowledge and defining a brand voice. Next you set goals, deploy to a channel, monitor and analyze conversations, and continue adapting the agent over time.
Knowledge can come from websites, e-commerce stores, PDFs, YouTube videos and Google Drive. Automatic sync keeps the agent current as those sources change. Guardrails can stop the agent from discussing topics outside the knowledge it was given.
Under the hood, Droxy says it uses language models from OpenAI, Anthropic, Google and Meta. The pricing page lists specific models, including GPT-4o, Claude 3.5 Sonnet and Gemini Pro 1.5, and mentions a bring-your-own-API-key option.
Beyond answering questions, Droxy includes sales and service tools. These cover lead collection and qualification, appointment scheduling, call transfer, automatic follow-ups and custom API requests. For handoffs, it offers human takeover, takeover requests and email handoff.
Shopify stores get product recommendations and product question answering. Voice features include multilingual, human-like voices and phone numbers. The site says the agents communicate in 95+ languages with no extra setup.
Analytics let teams view and export all agent conversations. Droxy also runs automatic AI analysis of conversations and contacts, and the homepage shows a source breakdown, for example website and WhatsApp conversation counts. Branding options include custom agent appearance, removing the Powered by Droxy label and using your own domain.
Droxy is a platform for building customer-facing AI agents. The agents answer questions on websites, phone calls, messaging apps and social comments using a business's own knowledge. It also collects leads and schedules appointments.
Droxy offers Basic at $24 per month, Advanced at $120 per month and Enterprise at $320 per month. Annual billing saves 20%. The homepage also mentions pricing starting from $20 per month.
The sources do not mention a free plan or free trial. All three listed plans are paid, with Get started buttons on the pricing page.
Droxy supports website chat, phone calls, WhatsApp, Messenger, Instagram and Discord. Comment replies for Facebook and Instagram are marked as coming soon.
It connects to Google Drive and Shopify, and works with Zapier and the Droxy API. Knowledge can also come from websites, PDFs, YouTube videos and e-commerce stores.
Droxy says it is powered by language models from OpenAI, Anthropic, Google and Meta. The pricing page lists models such as GPT-4o, Claude 3.5 Sonnet and Gemini Pro 1.5.
The Basic plan is aimed at small projects and start-ups, and the homepage targets service businesses, retailers and practices. Small teams should check the limits on call minutes and knowledge items before choosing a plan.
Yes. The platform lists human takeover, takeover requests, email handoff and call transfer as tools. These let a person step in when the agent should not continue.