Dume.ai Review, Pricing & Features

Dume.ai is an AI assistant for email triage, briefings and routines across web, WhatsApp, phone and desktop. Free plan; paid from $9/month.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
AI
Pricing
Freemium, from $9/month
Verified
Not yet
Last updated
October 26, 2026
AI AgentsDesktop AppWorkflow AutomationGDPR CompliantGoogle Workspace IntegrationChrome ExtensionAIFreemium

What is Dume.ai?

Dume.ai is an AI assistant designed to carry out work rather than only answer questions. The company contrasts it with chat tools by saying that when asked to follow up with a client, Dume opens Gmail, drafts the reply from the real thread history and sends it, or waits for approval first if the user prefers.

The product is sold in three forms. Dume Assistant handles email, calendar, tasks and automations in the browser and on WhatsApp. Dume Cowork is a desktop app with an office suite and a file-handling agent. Dume for Chrome brings writing, summarizing and quick actions to any website.

Dume.ai is operated by StackGrid Technologies Pvt. Ltd. The company reports that users save an average of 2.6 hours per day, based on reports from 1000+ active users.

How does Dume.ai work?

Users connect their accounts, starting with Gmail, which the site says takes about three minutes. Dume connects to more than 50 tools, including Google Workspace, Notion, Jira, Slack and Zapier, so a single request can touch several systems.

Requests can be made in plain language through chat, WhatsApp or a phone call, with examples such as planning Monday, summarizing the day's calls or writing a client email. Users can also pick the AI model behind the assistant, including GPT-5, Gemini, Kimi, Perplexity or Mistral.

Repeated work is turned into routines by describing it in one sentence, such as a Friday recap of weekly numbers emailed to the team and filed in Notion. The site says no builders, diagrams or code are needed.

Key features of Dume.ai

Email triage reads, sorts and labels the inbox, and drafts replies. The morning briefing summarizes meetings, approvals and reminders before the day starts, and can lock calendar time for focused work. Persistent memory stores preferences, tasks and decisions so context does not have to be repeated.

For larger jobs, Dume can work on long tasks for hours, such as pulling figures from several spreadsheets and drafting a long report, then notify the user when it is done. Users can also create dedicated agents for functions like research, documentation, support analysis and customer success.

Dume Cowork adds Docs, Sheets, Slides and PDF tools with an AI model alongside, described as free on every plan with no license fee or watermarks. The company also states that data is encrypted with AES-256 and is never used to train models.

Key Features

Pros & Cons

Pros

  • Acts inside connected apps, such as drafting and sending Gmail replies, rather than only producing text to copy.
  • Reachable by browser, WhatsApp, phone call, Chrome extension and a Mac or Windows desktop app.
  • Routines are created from a one-sentence description, with no flowcharts or code.
  • Offers a free plan, and paid tiers start at $9/month.
  • Lets users pick the AI model, including GPT-5, Gemini, Kimi, Perplexity and Mistral.
  • States that data is AES-256 encrypted, not used for model training, and GDPR and CCPA ready.

Cons

  • The Free plan is tight: 1 integration, 20 messages per day and 1 Mb memory.
  • AI Calling is listed as coming soon on the MAX plan, so phone availability may vary by tier.
  • Usage is credit-based, with annual credit allotments that can run out on lower plans.
  • A verified AppSumo reviewer reported problems saving to Excel and OneDrive via MCP, and another noted weaker answers in long email threads.

Pricing

Frequently Asked Questions

What is Dume.ai?

Dume.ai is an AI assistant that acts on tasks such as email triage, morning briefings, scheduling and recurring routines. It connects to 50+ tools and can be used in the browser, on WhatsApp, by phone, in Chrome or through the Dume Cowork desktop app.

How much does Dume.ai cost?

Dume.ai has a Free plan at $0. Paid plans are GO at $9/month ($8/month billed yearly), PRO at $18/month ($15/month billed yearly) and MAX at $40/month ($33/month billed yearly). Enterprise pricing is custom.

Does Dume.ai have a free plan?

Yes. The Free plan includes 1,200 credits per year, 1 integration, 1 MCP, 5 agents, 20 messages per day and basic AI models. The site says no credit card is required to start.

What does Dume.ai integrate with?

Dume.ai says it connects to 50+ tools, including Gmail, Google Calendar, Google Workspace, Notion, Jira, Slack and Zapier. It also supports MCP connections and messaging via WhatsApp, Telegram and Slack.

What is Dume Cowork?

Dume Cowork is a desktop app for Mac and Windows with a built-in office suite (Docs, Sheets, Slides and PDF) and an agent for files, reports and browser research. It can be controlled remotely through WhatsApp, and the site says no API key is needed.

How is Dume.ai different from ChatGPT?

According to Dume.ai, ChatGPT answers questions while Dume acts on them. For example, Dume can open Gmail, draft a reply from the real thread history and send it, or wait for approval first. It also works on WhatsApp and by phone.

Which AI models can Dume.ai use?

The site names GPT-5, Gemini, Kimi, Perplexity and Mistral. Model access is tiered by plan: basic on Free, standard on GO, premium on PRO and all frontier models on MAX.

Is Dume.ai secure?

The company states it uses AES-256 encryption, OAuth and API token authentication with no passwords stored, and does not train models on user data. It describes itself as GDPR and CCPA ready.

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