See what Entrata offers: AI-powered leasing, accounting, payments, maintenance, and resident experience tools for multifamily, student, and commercial…
Category
ERP & Business Management
Pricing
Entrata does not publish pricing publicly; prospective customers must book a demo to receive a custom quote based on portfolio size, property type, and selected modules.
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Last updated
August 6, 2026
SaaSWeb AppMobile AppEnterpriseAPIAI
Entrata is a property management software platform built around two connected experiences: an Operations Experience Platform (OXP) for property staff and a Resident Experience Platform (RXP) for tenants, sharing a single data foundation. On the operations side, Entrata provides a Leasing Center and ProspectPortal for lead and applicant management, accounting, budgeting and job costing, facility and maintenance coordination, Bill Pay and utility expense management, and business intelligence/reporting. On the resident side, it offers a ResidentPortal for self-service, the Homebody resident app with a rewards program, ResidentPay for rent collection, renters insurance and deposit alternatives, and rent-reporting services. Entrata layers AI agents (what it calls 'Entrata Layered Intelligence') across leasing, maintenance, payments, renewals, and call analysis, with automation levels ranging from assistive suggestions to fully autonomous execution. The platform is used by property managers and owners across multifamily residential, student housing, affordable housing, military housing, commercial real estate (offices, retail, mixed-use), and manufactured housing communities. Entrata was founded in 2003 by Johnny Hanna and Dave Bateman and is headquartered in Lehi, Utah.
Key Features
Leasing Center & ProspectPortal — Manage leads, applicants, and leasing workflows from a centralized leasing hub.
Accounting, Budgeting & Job Costing — Handle property-level accounting, budgeting, and job costing within the platform.
Facility & Maintenance Management — Coordinate maintenance requests and facility upkeep across a property portfolio.
ResidentPortal & Homebody App — Give residents self-service tools, a rewards program, and mobile access via the Homebody app.
ResidentPay & Bill Pay — Collect rent payments and manage utility/vendor bill pay in one system.
AI-Powered Automation — Embedded AI agents automate leasing follow-up, maintenance triage, payment reminders, renewals, and call analysis.
Pros & Cons
Pros
Unified platform covering leasing, accounting, payments, maintenance, and resident experience, reducing the need for multiple disconnected tools
Serves a wide range of property types (multifamily, student, affordable, military, commercial, manufactured housing), so it can fit varied portfolios
Embedded AI agents automate routine workflows like leasing follow-up, maintenance triage, and payment reminders
Public API documentation is available, supporting custom integrations for teams with development resources
Cons
Pricing is not published anywhere on the site; buyers must book a demo to get a quote, making upfront cost comparison difficult
The breadth of modules (leasing, accounting, maintenance, resident apps, AI agents) suggests a learning curve and implementation effort typical of enterprise property-management platforms
As an enterprise-oriented platform, it is likely better suited to larger portfolios than individual landlords or very small operators