Flatzer offers AI agents for business requests, online stores and personal tasks on WhatsApp, Telegram and web. Business plans from $52.95 a month.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Flatzer is an AI agent platform that brings together specialized agents for a business, an online store and everyday personal tasks. Rather than one general assistant, it asks buyers to choose an agent by task. Each agent has its own capabilities, limits and compatible channels.
The business agent organizes incoming requests and prepares handoffs for a team. The ecommerce agent learns a store's catalog, shows products and takes shoppers to the product page. The personal assistant works on Telegram for reminders, tasks and drafts, with WhatsApp in beta.
Flatzer is operated by FREAKMAN VENTURES SL, a company with an address in Málaga, Spain.
Flatzer describes a four-step path. First, you choose an agent by comparing the professional, ecommerce and personal options. Second, you configure it by defining what it should know, which actions are available and authorized, and what it must not do or when it should ask for help.
Third, you connect a compatible channel. Flatzer notes that not every agent supports the same channels, so conditions should be checked before connecting. Fourth, you put it to work by testing its responses and reviewing its work.
When a request needs human judgment, the agent prepares context for the handoff, including the reason for the request and the conversation history. Setup depends on the agent.
For businesses, Flatzer structures each incoming request, applies approved rules, prepares the handoff and produces an execution receipt. All business plans include a 24-hour AI agent, a conversation inbox and human handoff, along with business catalog and content.
The ecommerce agent is built from the store's public site and tuned in a conversation. It shows products, directs shoppers to product pages and leaves every conversation in the inbox.
Each business agent runs in an isolated environment, and Flatzer states that conversations are never shared with other customers. Monthly AI usage is included, with a monthly cap.
Flatzer is an AI agent platform with specialized agents for businesses, online stores and personal use. Each agent has its own capabilities, limits and compatible channels such as WhatsApp, Telegram or a web widget.
Business plans cost $52.95 a month for Starter (1,000 messages), $106.95 for Growth (5,000 messages) and $193.95 for Pro (20,000 messages). The personal assistant costs $21.95 a month with 2,000 messages.
Yes, Flatzer offers a 14-day trial. You add a card and pay nothing today, and the chosen plan is charged automatically if you are still active when day 14 ends. If you cancel before then, you pay nothing.
Flatzer says its business agent does more than reply like a chatbot. It structures requests, applies approved rules, prepares handoffs and produces an execution receipt.
Channels depend on the agent. The business agent runs on WhatsApp as a pilot, the ecommerce agent uses a web widget, and the personal assistant uses Telegram with WhatsApp in beta.
Flatzer's support page covers Shopify, Adobe Commerce / Magento and PrestaShop. Help includes app or module installation and widget key configuration.
The entry business plan is $52.95 a month and includes the web widget, an inbox and an isolated environment. That makes it accessible to small stores, though message and AI usage caps apply.
Support is provided by email at team@flatzer.com. Flatzer asks for your store domain and platform, theme version, account email, and steps to reproduce the issue, and asks you not to send passwords or customer personal data.