FlowGent is an AI agent for Instagram, WhatsApp and website chat with Shopify sync. Plans run from $19 to $199 per month with a 7-day free trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
FlowGent is an AI agent that answers customer questions on Instagram, WhatsApp and a chat widget on a business website. It is built for businesses that sell products or take bookings through chat, and it can pull product details, prices and stock from a connected Shopify store so replies match what the shop actually offers.
The company describes its product as AI sales agents for Instagram DMs that qualify leads and move conversations forward. FlowGent AI is a trade name of The DB Group LLC and is part of Terminus Group in Amsterdam. The homepage also states that the product is Meta approved.
Setup follows three steps. First, connect channels by logging in with Instagram or WhatsApp, or by pasting one line of code on a website. Second, add what the agent should know: Shopify products, website pages, FAQs, PDFs or Notion pages, plus a plain-words description of how you like to talk to customers.
Third, test the agent yourself, fix any answer, then turn it on. Once live, every conversation appears in one inbox. The owner can read what FlowGent said, pause it in any chat and write the reply personally. The site describes the setup as having no flow charts, though flows are available for automation.
On Instagram, FlowGent handles DMs, comments and Story replies, including comment-to-DM workflows on posts and Reels. It can send swipeable carousels of 2 to 10 cards, each with an image, title, subtitle and up to 3 buttons. The business writes the cards and the agent picks the relevant ones. AI voice notes and dynamic images are also listed.
On WhatsApp, the agent answers product and shipping questions, sends links and follow-ups, and hands chats to a person when needed. The website widget answers visitors while they browse. Shopify sync keeps product data current, and an integrations directory lets the agent schedule meetings, notify a team or update records.
FlowGent is an AI agent that answers customer questions on Instagram, WhatsApp and a website chat widget. It can use Shopify products and prices plus a business's own FAQs, PDFs and Notion pages. Chats land in one inbox where the owner can step in.
Plans are Starter at $19 per month, Hobby at $49, Standard at $99 and Pro at $199, with 20% savings on yearly billing. Starter includes flows only with no AI credits. Add-ons such as extra credits, agents and team members cost extra.
Yes. The site offers a 7-day free trial and says you can cancel anytime. After the trial, plans start at $19 per month.
It supports Instagram (DMs, comments and Story replies), WhatsApp Business and a chat widget for websites. You can turn on one channel or all three. The agent is set up once and answers from the same information everywhere.
Yes. Connecting a Shopify store imports products, prices and descriptions, and FlowGent receives updates when products change. The agent can then answer questions and send purchase links.
Yes. All chats appear in one inbox, and you can pause FlowGent in any chat and write the reply yourself. The agent can also hand a WhatsApp chat to you when needed.
Paste one line of code on your site. The company provides guides for Shopify, WordPress, Webflow and Wix.
It is aimed at small businesses, creators and coaches that handle sales or bookings in chat. Flat monthly plans start at $19, though AI agent plans begin at $49. Larger credit and team needs require the Standard or Pro tiers.