Flow XO lets you build no-code AI chatbots and automated workflows for customer support, lead qualification, and scheduling across web, WhatsApp, and Slack.
Flow XO is an AI-powered chatbot and workflow automation platform for building no-code digital assistants. Businesses use it to automate customer engagement across channels including Facebook Messenger, WhatsApp, Telegram, Slack, SMS, and the web, handling tasks like lead qualification, appointment scheduling, information gathering, and customer support.
The platform combines AI intent and sentiment detection with a knowledge base so bots can answer common questions instantly and hand off complex conversations to a live agent. It also supports in-chat payment collection and connects to 100+ third-party tools such as Salesforce, HubSpot, MailChimp, Google Calendar, and Office 365 via its workflow automation engine.
Key Features
Multi-channel chatbots — Deploy AI chatbots on Facebook Messenger, WhatsApp, Telegram, Slack, SMS, and your website from one platform.
AI intent & sentiment detection — Bots detect customer intent and sentiment to route conversations or answer instantly.
Knowledge base integration — Connect a knowledge base so bots can give instant, accurate answers to common customer questions.
No-code workflow builder — Build automated workflows and chat flows without writing code.
Live chat handoff — Escalate complex conversations from a bot to a human agent seamlessly.
In-chat payments — Collect payments directly within a chatbot conversation.
100+ integrations — Connect to tools like Salesforce, HubSpot, MailChimp, Google Calendar, and Office 365.