Golden Review, Pricing & Features

Golden is volunteer management software with scheduling, tracking and AI fundraising. Free plan; Professional is $100/month billed annually. Read the review.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Community Platforms
Pricing
Freemium, from $100/month
Verified
Not yet
Last updated
October 26, 2026
Founded
2015
SOC 2 CompliantMobile AppSalesforce IntegrationReportingAIFreemiumHIPAA CompliantNonprofit

What is Golden?

Golden is volunteer management software that helps nonprofits, corporations, schools, healthcare systems and government agencies recruit, schedule, track and engage volunteers. According to its website, the company was founded in 2015 and serves more than 50,000 organizations, including AARP, United Way and the International Rescue Committee. It is delivered as a web platform with companion iOS and Android apps for volunteers.

What sets it apart in the sources is a built-in AI fundraising layer meant to turn active volunteers into donors. Many volunteer tools focus on scheduling and hour tracking, and Golden does both, then analyzes volunteer engagement to identify giving propensity. These are the company's own claims, and Gappsy has not independently verified them.

How does Golden work?

Organizations create an account, then volunteers use branded portals and apps to find and sign up for opportunities. Golden describes a live volunteer inventory in which screening, scheduling and compliance steps happen during sign-up. Administrators can create one-time or recurring schedules and watch live dashboards, while automated SMS, email and push reminders are intended to reduce no-shows.

Hours, impact and feedback are tracked through the mobile apps, and kiosks handle check-in at large events. Background checks and waivers can be triggered inside the volunteer workflow so paperwork is finished before a shift. Data then flows into reports and, through native integrations, into CRMs such as Salesforce, where volunteer and donor history can sit together.

Key features of Golden

The core feature set covers recruitment, live scheduling, automated hour tracking, background checks and digital waivers, branded portals and apps, and multichannel notifications. Messages can use preset or custom triggers and adjust when program details change. Reporting includes real-time dashboards for hours, attendance and retention, audience segmentation, and exportable custom reports for funders and boards.

Beyond the basics, Golden offers AI fundraising, credentials management, Day of Service tools and Signature Events for large volunteer events, all marked as paid. Native CRM integrations cover Salesforce, Microsoft Dynamics 365, Blackbaud, Virtuous and NationBuilder, and an API supports custom connections. The company also states that it is SOC2 certified, HIPAA compliant, and aligned with GDPR, CCPA and COPPA.

Key Features

Pros & Cons

Pros

  • Free plan includes unlimited volunteers, five admin users, background checks and waivers, with no credit card required.
  • Pricing is not based on volunteer count, so growth in volunteers does not raise the cost.
  • Native Salesforce, Microsoft Dynamics 365, Blackbaud, Virtuous and NationBuilder integrations, plus an API.
  • Built-in AI fundraising analyzes volunteer engagement to find likely donors.
  • SOC2 certification and HIPAA compliance suit healthcare and government programs.
  • Covers the full workflow: recruitment, scheduling, kiosks, mobile apps, notifications and reporting.

Cons

  • AI fundraising, credentials, Day of Service and Signature Events are paid features, and the site is not fully consistent on which plan includes AI fundraising.
  • Professional lists background checks as a paid add-on and CRM integrations as select only.
  • Enterprise pricing is not public, and SSO and API access appear to require that tier.
  • The free plan caps admin users at five and offers only basic reporting and self-serve support.

Pricing

Frequently Asked Questions

What is Golden?

Golden is volunteer management software for nonprofits, corporations, schools, healthcare systems and government agencies. It handles recruitment, scheduling, hour tracking, background checks, communications and reporting. It also includes AI fundraising tools meant to convert volunteers into donors.

How much does Golden cost?

Golden has a free Basic plan, a Professional plan at $100 per month billed annually ($110 billed monthly), and custom Enterprise pricing. The site lists no setup fees on any plan. Some modules, such as AI fundraising and credentials, are marked as paid.

Does Golden have a free plan?

Yes. The free plan includes unlimited volunteers, up to five admin users, background checks and waivers, and custom reservations. Golden says no credit card is required and describes it as a permanent tier rather than a trial.

Does Golden integrate with Salesforce?

Yes. Golden has a native Salesforce integration that syncs sign-ups, check-ins, hours and custom fields in real time, and data can be mapped to standard or custom fields. It also lists Microsoft Dynamics 365, Blackbaud, Virtuous and NationBuilder.

Is Golden HIPAA and SOC2 compliant?

Golden states that it is SOC2 certified and HIPAA compliant, and that it complies with GDPR, CCPA and COPPA. It says compliance documentation is available to prospective customers during the sales process.

Does Golden have a mobile app?

Yes. Golden offers apps for volunteers on iOS and Android, which the company describes as top-rated. Volunteers use them to find opportunities and track hours, and the platform is also available in a web browser.

Who is Golden best for?

Golden suits organizations that run ongoing volunteer programs and want scheduling, compliance and fundraising in one system. Its site names nonprofits, healthcare, K-12 and higher education, food banks, animal welfare and human services among its customer segments.

Is Golden good for small organizations?

The free plan makes it accessible to small teams, with unlimited volunteers and up to five admins. Small groups that need CRM integrations or advanced reporting would move to the $100 per month Professional plan.

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