Goleads is an AI chatbot platform for WhatsApp, Facebook, Instagram, Telegram, and web that captures and qualifies sales leads. See Goleads pricing, features,…
Goleads is a Spanish-language, Ecuador-based AI chatbot platform built to automate customer engagement and lead capture for small and mid-sized businesses. Deployable on a website widget, WhatsApp, Facebook, Instagram, and Telegram, the chatbot qualifies incoming prospects, hands live conversations to a human agent on higher tiers, and pushes captured lead data into a bundled CRM license so sales teams can follow up. Goleads describes its chatbots as running on 'inteligencia artificial de Google' (Google artificial intelligence) that learns from a business's own interactions over time. The product is sold as a self-serve SaaS: prospects can start on a genuine $0/month Free plan or take a 2-day full-feature trial before choosing a paid tier, and subscriptions can be cancelled anytime from the admin panel. On its site, Goleads highlights named customer results — Daniel Mesias of Prime reporting a 52% increase in sales conversion, Fernando Yepez of Next Realtors reporting 40% additional customer conversions, and Yaneth Mesa of BBM Promocionales reporting a 37% sales increase — and lists real estate, promotional products, automotive, pharmaceuticals, and general ecommerce as served industries.
Key Features
Multi-Channel AI Chatbot — Deploys on a website widget, WhatsApp, Facebook, Instagram, and Telegram.
Bundled CRM License — Every paid plan includes 1-5 CRM licenses to manage captured leads.
Live Agent Handoff — Premium tier and above route qualified conversations to a human agent.
Pros & Cons
Pros
Deploys across a website widget, WhatsApp, Facebook, Instagram, and Telegram from one platform, centralizing lead capture instead of managing separate tools per channel
Genuinely free entry point — a $0/month Free plan plus a 2-day full-feature trial let teams test lead capture before paying
CRM licenses (1 to 5 depending on tier) are bundled into paid plans rather than sold separately
Publishes named customer results (Prime, Next Realtors, BBM Promocionales) that at least give prospects some real-world reference point, even if self-reported
Cons
Site, signup portal, and product content are Spanish-only, with no evidence of English or other-language support
Public FAQ section on the homepage displayed placeholder filler text in place of real answers to trial, cancellation, and team-scaling-cost questions at time of review
Conversation limits are modest even on paid tiers — 300/month on Starter, 1,000/month on Premium — so higher-volume businesses need the $199/month Business tier or custom Corporate pricing
No specific third-party CRM or integration partners are named; 'all integrations' and bundled CRM license claims aren't tied to identifiable platforms, so compatibility with a buyer's existing CRM can't be confirmed from the site alone