grain Review, Pricing & Features

Grain is an AI notetaker that records, transcribes, and summarizes meetings, with CRM sync and highlight clips for sales and customer teams.

Category
AI
Pricing
Freemium: Free plan ($0/seat, limited history), Starter ($19/seat/month billed annually), Business (custom AI coaching, price undisclosed), and custom-priced Enterprise; 14-day free trial and 30-day money-back guarantee., from $19
Verified
Not yet
Last updated
August 6, 2026
SaaSAutomationRemote WorkSalesforce IntegrationAI

Grain is an AI meeting intelligence platform built for growing teams, especially sales, customer success, and product research groups. It joins or listens to meetings on Zoom, Google Meet, and Microsoft Teams (including a 'bot-less' desktop-capture mode) to produce transcripts, AI-generated summaries, and highlight clips in 130+ languages. Grain automatically extracts action items, surfaces customer insights, and offers coaching suggestions based on call patterns. Notes and recordings sync to CRMs like HubSpot, Salesforce, and Pipedrive, and can be shared via Slack or exported directly into AI tools such as Claude and ChatGPT, including an MCP server/API for agent access to meeting history. Teams can organize recordings into shared or private Teams, control access with paid and free viewer seats, and search across their full meeting archive from an in-app chat interface. Grain positions itself as a way to eliminate manual note-taking and speed up follow-up work after customer and internal meetings.

Key Features

Pros & Cons

Pros

  • Automatic AI meeting notes, transcripts, and highlight clips reduce manual note-taking
  • Native CRM sync with HubSpot, Salesforce, and Pipedrive keeps sales/CX workflows in one place
  • Free plan and 14-day trial let teams evaluate before committing to a paid seat
  • Supports 130+ languages and offers a bot-less desktop-capture option alongside a meeting bot
  • Exports meeting data directly into AI tools like Claude and ChatGPT, plus an MCP server/API for agent workflows

Cons

  • Free plan caps meeting length and history, so active users will likely need a paid seat
  • Business-tier pricing isn't published, requiring a sales conversation for coaching and advanced-insight features
  • Value depends on integrating with a supported CRM/meeting stack; teams outside Zoom/Meet/Teams and HubSpot/Salesforce/Pipedrive get less out of it

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