HelpShelf is an AI agent for SaaS that gives cited sales and support answers, captures leads, and exposes llms.txt + MCP for AI assistants. Free plan available.
HelpShelf is an AI agent platform for SaaS companies that combines customer support and sales into a single widget, email inbox handler, and public help center. It detects purchase intent from visitor questions and switches into a sales mode, giving cited, trust-ranked answers (curated, standard, or AI-draft) on pricing and comparisons, while also resolving routine support inquiries and escalating complex ones to a human via Telegram or Slack handoffs.
Beyond the on-site widget, HelpShelf publishes an MCP server and an llms.txt bundle so external AI assistants and shopping agents can pull accurate information about a company's product when researching it on a buyer's behalf. A sales dashboard tracks conversations, captured leads, and the questions buyers ask most. Setup is done via a single script tag or CLI command, and the product supports WordPress installs directly.
Pricing runs on a credit system: the Free plan offers one agent, the support/sales widget, a help center, and 100 content items with no credit card or expiry. Paid Pro ($49/mo) and Scale ($149/mo) plans add more agents, an autonomous email inbox, branding removal, API access, and priority support, with plan price acting as a hard cap on usage (no overage billing).