Ideta is a no-code platform for AI chatbots, callbots, livechat and automation. Free plans, paid tiers from $8/month. See features, pricing and pros and cons.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Ideta is a software platform for building chatbots, callbots and other automated assistants without writing code. It describes its mission as helping companies smooth out operations and business processes with a mix of AI and automation.
The platform is organized as a suite: Livechat, AI Agent, AI Workflow Automation, AI Community Manager and an AI Assistant for LinkedIn. Each product has its own page and its own pricing, so a company can adopt only the pieces it needs.
Ideta says it was created in 2017 and that its platform went live in September 2018. The homepage cites a 4.5 rating on Capterra.
Users build bots in a visual builder by creating scenarios in a few clicks. They then train the AI, connect the bot to internal or external tools, and set up a handover so that a human agent can take over a conversation when needed.
The AI Agent product is described as covering chatbots, callbots and mailbots from the same builder. Enterprise plans list a range of AI providers, including OpenAI, Microsoft Azure, Mistral, Claude, Gemini and Xai.
The workflow automation product follows a similar logic. It connects third-party apps and databases and can create webhooks, so conversations and other events can trigger actions in other systems.
The AI Agent builder is the central feature, supporting chatbots, callbots and mailbots with human handover. Livechat lets teams interact with visitors while they browse a website, and design personalization controls how the widget looks and behaves.
Basic personalization changes the colors of a bot, while advanced personalization also changes the pop-up image and its behavior. Higher plans add white-label, more support seats and phone support.
Beyond support bots, the AI Community Manager likes or answers comments on posts and videos and offers sentiment analysis. The AI Assistant for LinkedIn generates comments and translates replies using a credit system.
Ideta is a no-code platform for building AI chatbots, callbots, livechat, workflow automations and social media assistants. It is aimed at businesses that want to automate customer support and repetitive tasks.
Each product has a free plan. Chatbot and livechat plans cost $29, $79 and $199 per month, the AI Community Manager starts at $8 per month, and the LinkedIn assistant starts at 9€ per month. Enterprise pricing is custom.
Ideta offers free plans and says you can build with advanced features for free until you are ready to publish. After publishing, there is a further 14-day free live test. Sign-up requires no credit card.
The site names OpenAI, Microsoft Azure, Mistral, Claude, Gemini and Xai as AI providers, plus Microsoft Teams, Audiocodes and Highconnexion for enterprise. It also works with Facebook, Instagram and LinkedIn.
Yes. The FAQ says you can unsubscribe at any time and switch plans whenever your needs change. Paid plans also have a 15-day money-back guarantee.
According to the FAQ, the bot can no longer be used, and behavior varies by channel. Ideta asks customers who need more sessions to contact them.
It can be, since the free plans and $29 starting chatbot tier keep entry costs low and no code is required. Small teams should check conversation limits against expected traffic.
Ideta says it was created in 2017 by two founders, Yanis and Sarah, and that the platform went live in September 2018.