Indexic is booking and reservation software for tour, activity, and rental businesses, with online booking, waivers, payments, and OTA integrations.
Category
Scheduling
Pricing
aReservation is billed at a flat monthly rate scaled to a business's annual sales volume rather than a percentage per booking (exact tiers require a demo/quote). The aWaiver add-on costs $0.15 per waiver signed with a $30/year minimum and no monthly fees; in-person card payments via WisePOS run through Stripe at 2.9% + $0.30 per transaction., from $30/year
Indexic is a booking and reservation management platform for tour operators, activity providers, and rental businesses such as boat tours, jet ski and watersports rentals, ziplines and adventure parks, golf cart and bike rentals, and horseback riding operations. The company was founded by Mark and Barbara Fox, former owners of a high-speed tour boat business in Charleston, South Carolina, who built Indexic to solve the operational challenges they experienced running a tour company themselves. Its two core products are aReservation, an online booking and reservation system, and aWaiver, an electronic waiver-signing tool that stores signed waivers for seven years. The platform combines reservations, equipment inventory tracking, dynamic pricing, mobile and point-of-sale payments, automated email/SMS customer communication, and real-time reporting into a single system, and connects to OTA channels like TripAdvisor, Expedia, Viator, Google, and GetYourGuide. Indexic is headquartered in Mount Pleasant, South Carolina, and holds a 4.9-star rating on Capterra from more than 40 reviews.
Key Features
Online Booking & Reservations — aReservation lets customers book tours, activities, and rentals online, with unified management of reservations, waivers, rental agreements, and insurance in one platform.
Equipment & Inventory Tracking — Tracks rental equipment and resources in a unified view, with early-return auto-monitoring that reintegrates returned rentals into availability.
Dynamic & Smart Scheduling — Adjusts pricing by demand, time, or day, and includes tidal and sunset smart-scheduling for weather- and tide-dependent activities.
Payments & Point of Sale — Accepts mobile Tap to Pay and in-person chip/tap/swipe payments via the WisePOS reader, with Authorize Not Capture for securing deposits.
Automated Customer Communication — Sends automated email and SMS reminders and confirmations, supports two-way texting, and recovers abandoned bookings with automated messaging.
OTA & Waiver Integrations — Connects to OTA channels including TripAdvisor, Expedia, Viator, Google, and GetYourGuide, and integrates with the aWaiver electronic waiver-signing product.
Pros & Cons
Pros
Combines booking, waivers, payments, and equipment tracking in one platform instead of requiring separate tools
Built by former tour operators, so features like tidal/sunset scheduling and early-return monitoring are tailored to real rental-business workflows
Connects directly to major OTA channels (TripAdvisor, Expedia, Viator, Google, GetYourGuide) to centralize bookings
Flat monthly pricing based on sales volume rather than a per-booking commission, per the company's stated pricing model
Strong customer satisfaction signal, with a 4.9-star Capterra rating from 40+ reviews
Cons
Exact aReservation subscription pricing isn't published — businesses must book a demo to get a quote
Niche focus on tours and rentals means it isn't a general-purpose booking tool for other industries
aWaiver's per-signature fee ($0.15/waiver, $30/year minimum) adds a variable cost on top of the core reservation platform
Setup and data migration are handled by Indexic's team, which may mean less self-serve control during onboarding