iperchat Review, Pricing & Features

IperChat turns your website into a 24/7 AI support agent that answers only from your own content. 5-minute WordPress setup, 14-day free trial.

Category
AI
Pricing
Paid, from $29/mo
Verified
Not yet
Last updated
August 7, 2026
SaaSWordPress IntegrationSMBAI AgentsFree TrialGDPR CompliantChatbotMultilingual

IperChat is an AI customer-support chatbot that businesses add to their own website. It crawls the site's pages plus any uploaded documents (PDFs, Word files, images, past conversation history, or manually entered text) to build a private knowledge base, then answers visitor questions strictly from that material — if it doesn't have the answer, it tells the visitor it isn't sure and forwards the question to the team by email instead of guessing.

Setup takes about five minutes: install the official 'IperChat' WordPress plugin or paste a script tag, point it at a site URL, and preview the assistant before it goes live. The widget can appear as a floating chat bubble, an inline embed on a page, or a shareable digital business card with a QR code. The site is re-crawled automatically every night so answers stay current with content changes, with a manual refresh option, and the assistant mirrors the tone and formality of the source pages.

IperChat responds in whichever language a visitor writes in — Italian, English, Spanish, French, German, Portuguese and roughly a dozen more — and the vendor describes it as GDPR and AI Act compliant. Every conversation is logged in an admin dashboard, and site owners receive a weekly email summarizing frequently asked questions, questions the bot couldn't answer, and gaps in the site's content. It targets small and medium-sized businesses (the site gives examples like dental practices, funeral homes, and online shops) for use cases including 24/7 support, lead capture, booking/appointment help, FAQs, onboarding, and post-sale support. Paid plans are preceded by a 14-day free trial.

Key Features

Pros & Cons

Pros

  • Answers are restricted to the business's own site/document content, which the vendor says avoids invented answers — the bot forwards unanswerable questions to the team instead of guessing
  • Fast, no-code setup: an official WordPress plugin or a single script tag, live in about five minutes with a preview before it goes public
  • Automatic nightly re-crawling keeps the assistant's knowledge in sync with site changes without manual retraining
  • Responds in whichever language the visitor writes in, across roughly a dozen-plus languages including English, Italian, Spanish, French, German and Portuguese
  • 14-day free trial lets a team test the assistant before committing to a paid plan

Cons

  • No case studies, customer logos, or third-party reviews are visible on the site to verify real-world results
  • Pricing is credit/volume-based (500 to 10,000 message credits per plan), so costs can rise for higher-traffic sites and overage pricing isn't itemized on the public pricing section
  • No direct integrations beyond the WordPress plugin and a generic embeddable script/business-card link are advertised — no native CRM, Slack, or Zapier connectors are listed
  • Company background — founding date, team, headquarters — is not disclosed anywhere on the marketing site

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