Jace Review, Pricing & Features

Jace is an AI email agent that drafts replies, labels mail, and automates actions. Plans start at $20/month billed yearly, with a 7-day free trial.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Productivity
Pricing
Subscription, from $20/month
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Last updated
October 26, 2026
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What is Jace?

Jace is an AI email agent from Zeta AI, Inc. that sits on top of a user's inbox to draft replies, organize messages, and act on incoming mail. The company describes it as an AI executive assistant, and its site claims users can reclaim 90% of their email time. Its stated mission is to end inbox overwhelm with an agent that finds context and drafts in the user's voice.

The product is aimed at professionals and business leaders who handle high email volume. Beyond drafting, Jace offers rules, labels, business integrations, and a chat assistant called AI Chief of Staff. The company also promotes a separate AI employee offering for teams that need more hands, though the sources give no detail on how it works or what it costs.

How does Jace work?

Setup has three steps according to the site. First, the user connects an email inbox, which the company says takes about one minute. Next, Jace onboards itself in roughly five minutes, learning the user's writing style and company context without manual training. Finally, the user reviews the organized inbox and approves drafts, which the site frames as saving about two hours a day.

When drafting, Jace pulls in context automatically. The homepage says attachments are analyzed, the calendar is checked, and Slack discussions are reviewed, so the user spends about five seconds reviewing a draft instead of ten minutes researching. The FAQ includes a question on whether Jace sends emails automatically, but the answer text is not included in the available pages.

Key features of Jace

Jace's drafting feature produces replies in the user's tone, and a custom instructions feature lets users fine-tune how it responds, according to a customer testimonial. Smart Rules handle repeated tasks such as adding CCs, applying templates, and triggering actions based on who the user is emailing. AI Labels sort mail by type and priority, with examples like urgent client, partnership, and internal updates.

Business integrations trigger actions when emails arrive, including creating tickets, sending Slack notifications, and saving documents. AI Chief of Staff lets users chat with Jace to fetch data, create documents, and automate tasks. Higher plans add longer email search history, more connected inboxes, and custom integrations and MCPs. Security claims include SOC 2 Type 1, encryption in transit and at rest, and no training on user data.

Key Features

Pros & Cons

Pros

  • Drafts include context from attachments, the calendar, and Slack, which reduces the research time behind each reply.
  • Smart Rules and AI Labels automate CCs, templates, and priority sorting.
  • Email-triggered actions can create tickets, send Slack notifications, and save documents.
  • Both paid plans include a 7-day free trial, and the site states a 30-day money-back guarantee.
  • Lists a SOC 2 Type 1 examination, encryption in transit and at rest, and a policy of not training on user data.
  • Setup is described as quick, with no training period for tone and company context.

Cons

  • Pricing is credit-based, so monthly costs can be hard to predict for heavy users, and higher credit tiers have no listed prices.
  • Plus limits users to 2 inboxes and 1 year of email history, and priority support and custom integrations require Pro.
  • The SOC 2 certification listed is Type 1, not Type 2.
  • Supported email providers and mobile availability are not stated in the available pages.

Pricing

Frequently Asked Questions

What is Jace?

Jace is an AI email agent from Zeta AI, Inc. It drafts replies in the user's voice, labels and organizes the inbox, and triggers actions in other tools. The company also describes it as an AI executive assistant.

How much does Jace cost?

The Plus Plan is listed at $20 per month billed yearly, with 10,000 monthly credits. The Pro Plan is $40 per month billed yearly, starting at 20,000 credits. Enterprise pricing is usage-based and requires contacting the company.

Does Jace have a free trial?

Yes. Both the Plus and Pro plans include a 7-day free trial that can be canceled anytime. The site also states a 30-day money-back guarantee.

How does Jace write replies?

Jace learns the user's writing style and company context, then drafts replies that include context from attachments, the calendar, and Slack. Users review and approve drafts, and can add custom instructions to fine-tune responses.

What does Jace integrate with?

The site names Slack and calendars, and offers custom integrations and MCPs on the Pro plan. It also describes actions such as creating tickets and saving documents when emails arrive, without naming specific tools.

Is Jace secure?

The company says it has completed a SOC 2 Type 1 examination and has CASA Tier 3 compliance. It states that emails are encrypted in transit and at rest and that it never trains AI models on user data.

Who is Jace best for?

Jace suits professionals, founders, and executives who receive large volumes of email. Pro fits teams and power users with up to 8 inboxes, while Enterprise targets larger teams that want white-glove setup.

How many inboxes can I connect to Jace?

Plus supports up to 2 inboxes and Pro supports up to 8, each with unlimited calendars. Enterprise details are handled through the sales team.

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