LazyChat automates sales conversations, order collection, and support across Facebook, Instagram, and WhatsApp with multilingual AI replies. See features,…
LazyChat is a SaaS platform that lets social-commerce sellers automate customer conversations, order taking, and support across Facebook, Instagram, and WhatsApp from a single unified inbox. The AI sales agent replies to customers instantly around the clock, can recognize products from photos customers send, collects order and delivery details automatically, and detects complaints so they can be routed to a dedicated support queue. LazyChat responds in multiple languages, including Bangla, English, and Banglish (a mixed Bangla-English style common among Bangladeshi shoppers), and connects directly to Shopify and WooCommerce stores as well as custom websites. Native iOS and Android apps let teams manage conversations on the go. The company is based in Bangladesh and positions LazyChat primarily for merchants selling through Facebook, Instagram, and WhatsApp storefronts in that market.
Key Features
Unified Inbox — Consolidates Facebook, Instagram, and WhatsApp messages into a single dashboard.
24/7 Automated Replies — AI responds to customer messages instantly around the clock.
Automatic Order Collection — Captures order and delivery details from customer conversations automatically.
Image Recognition — Identifies products from photos customers send and replies with product details.
Multilingual Support — Responds to customers in multiple languages, including Bangla, English, and Banglish.
Complaint Detection — Detects customer complaints in conversations and routes them to a dedicated support queue.
Ecommerce Integrations — Connects directly to Shopify and WooCommerce stores as well as custom websites.
Mobile Apps — Native iOS and Android apps let teams manage customer conversations on the go.
Pros & Cons
Pros
Unified inbox consolidates Facebook, Instagram, and WhatsApp messages in one dashboard
Multilingual support, including Bangla, English, and Banglish
Automatic order collection plus image-based product recognition
Native iOS and Android apps for managing conversations on the go
Direct Shopify and WooCommerce integrations for ecommerce sellers
Cons
Pricing is quoted in Bangladeshi Taka (৳), which may be less transparent for buyers outside Bangladesh/South Asia
Advertised integrations are limited to Meta platforms plus Shopify/WooCommerce, with no broad third-party integration marketplace shown
No free plan or free trial is advertised on the public pricing page