Lookio Review, Pricing & Features

Lookio builds AI assistants on your documents, queried by API, MCP or website widget. Free plan, paid plans from €19/month. Read the full review.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

Visit Lookio Website →

Category
AI
Pricing
Freemium, from €19/month
Verified
Not yet
Last updated
October 26, 2026
Zapier IntegrationFree PlanUsage-Based PricingWorkflow AutomationAPIChatbotAIFreemium

What is Lookio?

Lookio is a platform for building AI assistants that answer questions from a company's own documents. It uses retrieval-augmented generation (RAG), which means the assistant looks up relevant passages in uploaded files before replying instead of relying on general knowledge alone. Each answer comes with its sources, so a reader can check where the information came from.

The product is aimed at teams that want to put internal or customer-facing knowledge to work without building their own retrieval system. Lookio describes its assistants as reachable from an API, from MCP clients used by AI agents, and from a chat widget embedded on a website.

The homepage frames the offer in three steps: upload documents, configure an assistant, then query it or automate with it. A free account includes 100 welcome credits, which lets buyers test the quality of answers on their own files before paying anything.

How does Lookio work?

Users start by uploading knowledge documents. Lookio accepts PDFs, CSVs, Markdown and text files, single webpages imported by URL, and XML sitemaps that sync a whole website in one go. For PDFs, Lookio says its technology cleans the data automatically to make it retrieval-ready.

Next, users create an assistant and configure its instructions, context and access to documents. A built-in chat lets them test their own questions on their own documents before connecting anything. A metadata system keeps outputs sourced.

Finally, the assistant is queried. Developers use an API key, and the site says this works with n8n, Make and Zapier. AI agents can use MCP and CLI access, and website owners can add the widget. Each query runs in one of four modes, which differ in response time and credit cost.

Key features of Lookio

The four query modes are the most distinctive control. Eco answers in about 14 seconds for 1 credit, Flash in about 6 seconds for 3 credits, Europe in about 15 seconds for 5 credits, and Deep in about 25 seconds for 20 credits. Europe mode routes answers through Mistral, a European provider, so data is processed in Europe.

The website widget goes live with a six-line script and can be placed on public sites, Mintlify docs, authenticated customer portals and internal hubs. Owners can customize the persona and instructions, exclude sitemap pages, and add private PDFs and custom Q&As alongside public docs in what Lookio calls a hybrid knowledge base.

Safeguards include a domain allowlist, a daily question limit per widget, and separate limits per visitor, network and conversation. Lookio notes that refused questions never cost credits. Assistants can also be told to decline when an answer is not in the provided documents.

Key Features

Pros & Cons

Pros

  • Free tier with 100 welcome credits and no credit card, so answer quality can be tested on real documents first.
  • Every answer includes its sources, which makes responses easier to verify.
  • Four query modes let users choose between speed, depth and cost per query.
  • Purchased credits never expire, and bigger packs lower the cost per credit to €0.012.
  • One knowledge base serves an API, MCP and CLI access, and a website widget.
  • Europe mode processes answers through Mistral, a European provider.

Cons

  • Credit-based pricing means costs scale with query volume and mode, which needs monitoring.
  • The free plan caps the knowledge base at 125k words, and Starter at 500k words.
  • Subscription credits expire after three months if unused, unlike purchased credit packs.
  • Widget watermark removal is limited to paid plans, and the site shows no named native integrations beyond API and automation tools.

Pricing

Frequently Asked Questions

What is Lookio?

Lookio is a platform for building AI assistants on a company's own documents using retrieval-augmented generation. Users upload files, create an assistant, and query it through an API, MCP or a website widget. Answers come with sources.

How much does Lookio cost?

Lookio has a free plan with 100 welcome credits. Paid monthly plans are Starter at €19 and Pro at €79, with annual billing at €190 and €790. Credit packs start at €6 for 200 credits, and Enterprise pricing is custom.

Does Lookio have a free plan?

Yes. The Forever Free plan costs 0€ and includes 100 welcome credits, API, MCP and CLI integration, a 125k-word knowledge base, and a chat widget. No credit card is required.

How many credits does a Lookio query use?

It depends on the mode. Eco uses 1 credit, Flash 3, Europe 5 and Deep 20. Faster modes suit routine workflows, while Deep is meant for complex research.

What file types does Lookio support?

Lookio supports PDFs, CSVs, Markdown and text files, webpages imported by URL, and XML sitemaps for syncing a whole website.

What does Lookio integrate with?

Lookio offers an API, MCP and CLI access, and a website widget. The site says it is compatible with n8n, Make and Zapier, and the widget can be added to Mintlify docs, custom portals and internal hubs.

Can Lookio invent answers?

Lookio says its assistants are grounded in the documents you provide. If an answer is not in the authorized resources, the assistant can be instructed to decline rather than make one up.

Can I keep the Lookio widget from being misused?

Yes. You list the domains allowed to show the widget, and each widget has a daily question limit, with further limits per visitor, network and conversation. Lookio notes that domain lists alone cannot stop direct API calls, and refused questions cost no credits.

Related Tools