LoyaltySurf Review, Pricing & Features

LoyaltySurf is no-code advocacy and loyalty rewards software for reviews, social posts, and testimonials. See features, plans, integrations, and a 14-day trial.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Marketing
Pricing
Free Trial
Verified
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Last updated
October 26, 2026
Headquarters
Newark, DE
Zapier IntegrationFree TrialGDPR CompliantNo-CodeHubSpot IntegrationAPIStripe IntegrationWhite Label

What is LoyaltySurf?

LoyaltySurf is advocacy and loyalty rewards software that lets a business reward customers for actions it wants to encourage. Those actions include posting reviews, sharing on social media, submitting testimonials, and taking part in case studies. The platform is described as no-code and all-in-one, and the site footer lists GrowSurf, Inc. as the company behind it.

Rewards can be gift cards, cash payouts, trial extensions, account credits, or custom items. The site says it supports B2C advocacy, FinTech loyalty programs, and B2B loyalty programs. Pricing is based on participants rather than total users, which suits programs where only a share of customers choose to take part.

How does LoyaltySurf work?

An admin creates a campaign, which is LoyaltySurf's term for an advocate program, and sets reward rules. Customers visit an advocate portal and complete a task, meaning a single action submitted for approval. Tasks are also called form submissions. The business chooses which actions to offer and what each one earns, using templates or custom reward forms.

Each submission triggers an email notification. Once the admin approves it, the reward is unlocked and reward automation begins. Approval can also happen automatically when criteria are met. Zapier, webhooks, and a REST API handle rewards outside the built-in options. The pricing FAQ says full implementation, including campaign setup and reward automation, takes 30 minutes or less.

Key features of LoyaltySurf

The reward templates cover social platforms such as Facebook, Instagram, TikTok, YouTube, X, LinkedIn, and WhatsApp, along with review sites including G2, Capterra, TrustRadius, Google, and TrustPilot. Other templates cover written and video testimonials, case studies, surveys, referrals, and review bonuses. Dynamic rewards and reward metadata allow more tailored incentives.

The advocate portal can be fully white-labeled, with customizable design, language, and participant emails. A custom portal domain, analytics, and granular access control come with paid plans. The comparison table also lists fraud protection, participant authentication, bulk participant deletion, and analytics email reports. Developers get a REST API, webhooks, and participant metadata.

Key Features

Pros & Cons

Pros

  • No-code setup, with the site saying implementation takes 30 minutes or less including reward automation
  • Rewards can be tied to many actions, including reviews, social posts, testimonials, case studies, and surveys
  • Admins can approve every submission manually before a reward is issued
  • Participant-based pricing means only engaged customers count, not the whole user base
  • White-label portal with custom domain and branding removal on higher tiers
  • Integrations include Tango Card, Stripe, PayPal, HubSpot, Chargebee, Recurly, Slack, webhooks, and Zapier

Cons

  • Startup and Business plan prices are not readable in the source, so costs must be confirmed with the vendor
  • Participant caps of 50, 500, and 10,000 may limit larger programs, with auto-upgrade when exceeded
  • Support is by email only, Monday to Friday, 9 a.m. to 5 p.m. CST, excluding US holidays
  • Branding removal, PayPal, Chargebee, and Recurly are limited to the Business plan

Pricing

Frequently Asked Questions

What is LoyaltySurf?

LoyaltySurf is no-code advocacy and loyalty rewards software. Businesses create reward rules so customers earn gift cards, credits, trial extensions, or custom rewards for actions such as reviews, social posts, and testimonials.

How much does LoyaltySurf cost?

LoyaltySurf offers Free, Startup, and Business plans priced by participant count, with annual billing saving 30%. The Startup and Business dollar amounts appear as $0 in the page text, so confirm current prices on the pricing page.

Does LoyaltySurf have a free trial?

Yes. The site offers a 14-day free trial with access to all paid features and integrations. It states that no credit card is required for the trial and that users can cancel anytime.

What is a participant in LoyaltySurf?

A participant is someone, identified by unique email address, who has submitted a task or earned a reward. Users who never engage with the program do not count toward the plan limit.

What does LoyaltySurf integrate with?

It integrates directly with Tango Card, Stripe, PayPal, HubSpot, Chargebee, Recurly, and Slack. It also supports webhooks, a Zapier app, and a REST API.

Can I approve rewards before they are issued?

Yes. LoyaltySurf sends an email notification for each task submission, and the reward is unlocked once you approve it. Rewards can also be approved automatically when criteria are met.

What is LoyaltySurf's refund policy?

You can request a full refund of your most recent payment by contacting support within thirty days of the payment date. There is no long-term contract, and plans can be canceled at any time.

Is LoyaltySurf GDPR compliant?

The company states that LoyaltySurf is fully GDPR compliant and lists GDPR and CCPA compliance among its features. It also provides a GDPR portal on its site.

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