Mitchell 1 offers ProDemand repair information and Manager SE shop management software for auto repair shops. See features, pricing, and integrations.
Mitchell 1 is a shop management and repair information company, part of Snap-on Inc., that has served the automotive repair industry for more than 100 years. Its product suite spans three areas: repair information (ProDemand for autos and light-duty trucks, TruckSeries for Class 4-8 trucks), shop management (Manager SE and Manager SE Truck Edition), and shop marketing (SocialCRM, LocalSearch, and Google Ads services). ProDemand gives technicians OEM repair procedures, wiring diagrams, labor and parts estimating, and the SureTrack real-fixes database drawn from professional repair records, plus ADAS diagnostic guidance. Manager SE handles the business side of a shop: estimates and invoices, digital parts catalogs, mobile vehicle inspections, appointment scheduling, a Job View Suite for tracking job profitability, and a business dashboard with over 180 reports. The two flagship products integrate through a bundle called TeamWorks, and Manager SE also connects with VOYOLink telematics for remote diagnostic trouble code monitoring. Mitchell 1 targets independent repair shops, multi-shop operations, fleet operators, dealerships, tire shops, mobile mechanics, and training institutions, and offers phone-based sales, customer account, and technical support.