NectoMax unifies calls, texts, chat, email, scheduling, and billing for owner-run service businesses like plumbing, HVAC, and cleaning shops.
NectoMax is a business-management platform built for owner-run, appointment- and dispatch-based service businesses — carpet and rug cleaning, plumbing, HVAC, house cleaning, landscaping, appliance repair, and similar shops. It centralizes phone calls, texts, web chat, email, jobs, scheduling, and billing into a single system so an owner (or front-desk staff) can see a customer's full history — every call, text, email, and job — in one timeline before picking up the phone. Core modules include a Unified Inbox for calls/texts/email/web chat, a Call Screen Pop & Callback List that surfaces caller identity and clears missed-call follow-ups automatically, a Customer Timeline, day-board Scheduling & Dispatch, Billing & Finance (invoices, payments, cash application, and owner-grade reports), and event-triggered Automations. NectoMax is explicitly modular: a shop activates and pays for only the module that fixes today's biggest problem, keeps its existing phone system, CRM/chat tools, and accounting software running alongside it, and decides later whether a given module becomes the primary system — there is no forced day-one cutover. A companion product, NectoMax Pages, generates locally-researched SEO location pages and publishes them directly to WordPress. NectoMax is a product of Screen Art Products, Inc. and was built inside Widmer's, a real operating carpet and rug cleaning company, so its production dispatch board and workflows are described as running on live shop data rather than a demo.