Norby AI Review, Pricing & Features

Norby AI is a no-code AI chat trained on your content for support and sales. Free plan available; paid plans start at €9/month. See features and pricing.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
AI Chatbots
Pricing
Freemium, from €9/month
Verified
Not yet
Last updated
October 26, 2026
SaaSDiscord IntegrationGPTAI AgentsNo-CodeChatbotMultilingualFreemium

What is Norby AI?

Norby AI is a no-code AI agent that answers customer questions using content a business supplies about its own product or service. Operated by Norby AI OÜ, it runs as a chat on a website and combines its own technology with ChatGPT to handle support and sales conversations. The company describes it as turning a project's content into accurate customer responses.

The product targets people who want an automated assistant without writing code. Norby's site says users can paste a product description, documentation, or FAQs, and the assistant learns from that material. It can also add product cards and other widgets to replies, which gives the chat a role in sales as well as support.

How does Norby AI work?

Setup follows a short sequence. A user registers an account, confirms the email address, and creates a first automation. Training happens by adding content about the business, service, or product to that automation. The site says no programming experience is required for this step, and the assistant then responds to customers based on what it has been given.

After training, a user can add widgets such as product cards, forms, and buttons. The chat is added to a website, and its appearance can be matched to a brand by changing the main color hex code in the site's code. The homepage also promotes a setup time of under a minute, though real timing depends on how much content is prepared.

Key features of Norby AI

Core capabilities on the site include training from pasted text, interactive widgets, language support, and scale. Norby AI supports 17 languages, so a business can answer visitors in their own language. The vendor says the system can handle anything from a few chats to thousands, and every plan lists unlimited GPT requests, unlimited widgets, unlimited domains, and unlimited team seats.

Other points include color customization through a hex code and security practices the company describes as protecting against unauthorized access and breaches, though it names no certifications. An affiliate program pays a commission when someone signs up through a referral link. Channel support extends beyond websites to Discord, Telegram, and Instagram, which the site says requires some technical knowledge.

Key Features

Pros & Cons

Pros

  • Free plan with one automation, unlimited domains, and unlimited GPT requests, suitable for testing.
  • No-code setup: paste in content, add widgets, and install the chat on a website.
  • Paid plans start at €9 per month, with PRO at €50 per month for 15 automations.
  • Supports 17 languages for customers in different regions.
  • Unlimited domains and team seats on every plan suit agencies running several sites.
  • Can run on Discord, Telegram, and Instagram, with developer help offered.

Cons

  • Training capacity is capped by characters (4,000 per automation), so large knowledge bases need extra paid automations.
  • Per-day automation price differs between pages (€0.17 on the homepage, €0.18 on the pricing page).
  • Discord, Telegram, and Instagram setup requires technical know-how, per the vendor.
  • No CRM, helpdesk, or e-commerce integrations, and no security certifications, are named in the sources.

Pricing

Frequently Asked Questions

What is Norby AI?

Norby AI is a no-code AI agent that learns from a business's product descriptions, documentation, or FAQs and answers customer questions in a chat. The company says it uses its own technology along with ChatGPT. It is aimed at automating customer support and sales.

How much does Norby AI cost?

Norby AI has a Free Version at €0 per month, a Basic Version at €9 per month, and a PRO Version at €50 per month. Extra automations cost €0.18 per day on the pricing page, billed monthly. The homepage quotes €0.17 per day, so confirm the current rate before buying.

Does Norby AI have a free plan?

Yes. The Free Version costs €0 per month and includes one automation with 4,000 characters of training content. It also includes unlimited domains, GPT requests, widgets, and team seats, with community support.

What does Norby AI integrate with?

The sources name Discord, Telegram, and Instagram, in addition to the website chat. The company says these need some technical know-how and that its developers can help with the integration.

Does Norby AI support multiple languages?

Yes. Norby AI supports 17 languages, so businesses can answer customers in their own language.

Do I need coding skills to use Norby AI?

No programming experience is required to train the chatbot, according to the vendor. Users paste in their content and add widgets. Connecting to Discord, Telegram, or Instagram needs some technical knowledge.

Can I use Norby AI on more than one website?

Yes. All plans include unlimited domains, so Norby can be used on as many sites as needed at no extra cost.

Is there a long-term contract?

No. Plans can be month-to-month or yearly, and users can upgrade or downgrade at any time. Changes take effect with the next billing cycle.

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