otter Review, Pricing & Features

Otter.ai is an AI meeting agent that records, transcribes, and summarizes calls in real time. See Otter's pricing, features, and integrations.

Category
AI
Pricing
Freemium: free Basic plan (300 transcription minutes/month), Pro from $8.33/user/month billed annually ($16.99/user/month monthly), Business from $19.99/user/month billed annually ($30/user/month monthly), and custom-quoted Enterprise plans., from $16.99 /user
Verified
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Last updated
August 6, 2026
Web AppiOSMobile AppSlack IntegrationAndroidEnterpriseRemote WorkZoom IntegrationSalesforce IntegrationVoice AIAIFreemium

Otter.ai is an AI-powered meeting assistant, marketed as the "Otter Meeting Agent," built by Otter.ai Inc. It can join or bot-free record calls in Zoom, Google Meet, and Microsoft Teams, or capture desktop audio directly on Mac and Windows without a bot joining the call. Otter produces live, real-time transcripts in multiple languages along with AI-generated summaries, decisions, and action items. An AI Chat feature lets users ask questions and search across past meetings and connected apps, while specialized agentic modes tailor the product for sales teams (call coaching, CRM follow-ups), recruiters, and SDRs. Otter integrates with tools such as Salesforce, HubSpot, Slack, Notion, Google Calendar, Google Docs, Dropbox, and Asana, and offers a free-forever plan alongside paid Pro, Business, and custom Enterprise tiers.

Key Features

Pros & Cons

Pros

  • Free-forever plan with 300 transcription minutes/month, useful for testing before committing to a paid tier
  • Bot-free desktop recording captures Mac/Windows audio directly without an in-call bot joining the meeting
  • AI Chat lets users search and ask questions across past meetings and connected apps
  • Deep integrations with Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, and Slack fit into existing workflows

Cons

  • Free plan caps out at 300 minutes/month with only 1 concurrent meeting, which is limiting for heavy users
  • Advanced AI workflows, unlimited meetings, and enhanced admin controls require the pricier Business or Enterprise plans
  • Per-user monthly billing (up to $30/user on Business) can get expensive for larger teams
  • Enterprise pricing is not publicly disclosed and requires scheduling a sales demo

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