Ovebot Review, Pricing & Features

Ovebot is an AI sales and support agent for online stores. Review of features, integrations and pricing from €29/month, plus a 14-day free trial.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
AI Chatbots
Pricing
Subscription, from €29/month
Verified
Not yet
Last updated
October 26, 2026
Headquarters
Romania
SaaSWordPress IntegrationSMBAI AgentsFree TrialGDPR CompliantChatbotMultilingual

What is Ovebot?

Ovebot is an AI sales and support agent for online stores. It runs as a chat widget, answers customer questions, recommends products, adds them to the cart and checks order status. The chat also reports which orders and revenue it influenced. It is operated by AWeb Design SRL, a web company from Romania.

Native integrations exist for WooCommerce, PrestaShop, OpenCart and Magento, and a one-line snippet covers other platforms. The same agent also serves clinics, agencies, real estate firms and SaaS companies, where it focuses on capturing and qualifying leads instead of carts. It replies in 29 languages, detected automatically during the chat.

How does Ovebot work?

Ovebot learns from two sources. The knowledge base is built from URLs, PDF, Word, Excel and CSV files or manual entries, and articles can be toggled on or off. The product catalog comes from a JSON or Google Merchant Center feed that refreshes on a schedule, so recommendations follow current stock and price.

Agent Memory lets Ovebot propose new facts it heard in chats, and the owner approves or rejects each one. For orders, a visitor enters the order number plus the checkout email or phone, and Ovebot looks up status and tracking through a small API. Nothing is stored on Ovebot's side, and each lookup is live.

Key features of Ovebot

On the sales side, every recommended product gets an Add to cart button, and visitors can also ask in plain words. The agent reads the cart, suggests matching accessories and offers a Finish your order button. Support features include order status, delivery and returns answers, and one-click human takeover within working hours.

Protection and reporting complete the set. Cancellations, order changes and address changes are confirmed by an email code. When messages run out, the widget collects leads. The dashboard shows sessions, messages by source, products clicked, orders and attributed revenue, and a PDF report arrives twice a month.

Key Features

Pros & Cons

Pros

  • Add to cart and cart-based recommendations work inside the chat using the shop's own cart.
  • Every feature is included on all plans; plans differ only by volume and limits.
  • Chat-attributed orders and revenue are shown in the dashboard through a tracking pixel.
  • Official plugins for WooCommerce, PrestaShop, OpenCart and Magento, with a snippet for other sites.
  • Prices include VAT and the 14-day trial needs no card.
  • Verified order cancellations and changes use email one-time codes.

Cons

  • No ongoing free plan; the free option is a 14-day trial with 200 AI messages.
  • Standard plans stop at 8,000 AI messages a month; higher volume needs a custom plan.
  • Shopify is not listed among the native integrations in the sources.
  • The Basic discount to €59 applies only for the first 6 months.

Pricing

Frequently Asked Questions

What is Ovebot?

Ovebot is an AI sales and support agent for online stores. It answers customer questions in a chat widget, recommends products, adds them to the cart and checks order status. It also reports the orders and revenue the chat influenced.

How much does Ovebot cost?

Paid plans start at €29 per month for Starter with 1,000 AI messages. Basic is €89 (listed at €59 for the first 6 months) with 5,000 messages, and PRO is €149 with 8,000 messages. VAT is included in all prices.

Does Ovebot have a free trial?

Yes. The 14-day trial plan costs nothing and requires no card. It includes 200 AI messages, 2 AI agents and 3 human agent seats, and nothing is charged when it ends.

What does Ovebot integrate with?

It has official plugins for WooCommerce, PrestaShop, OpenCart and Magento, and a WordPress plugin. Other platforms use a one-line snippet. Catalogs can be imported from JSON or Google Merchant Center feeds.

What happens when I use all my plan's messages?

The widget switches to a contact form that collects name, email or phone and a message. Submissions go to the dashboard and inbox as leads. Emails go out at 80% and 100% of the allowance, and the assistant resumes when the period resets or the plan is upgraded.

Can Ovebot check order status?

Yes. The visitor enters the order number and the email or phone from checkout, and Ovebot shows the status, tracking number and tracking link through a small API. Each lookup is live and nothing is stored on Ovebot's side.

Which languages does Ovebot support?

Ovebot supports 29 languages, auto-detected, and can switch language mid-chat. The pricing page describes it as 29+ languages.

Is Ovebot only for online stores?

Online stores are the main use case, but the same agent serves clinics, agencies, real estate firms and SaaS companies. For these sites it is tuned for capturing and qualifying leads rather than carts.

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