Petlinx Review, Pricing & Features

Petlinx is web-based software for pet grooming, boarding and daycare: scheduling, online booking, invoicing and reminders. Plans from $74/month.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Scheduling
Pricing
Subscription, from $74/month
Verified
Not yet
Last updated
October 26, 2026
SaaSSMBWeb AppFree TrialSubscriptionAutomationReportingBrowser Based

What is Petlinx?

Petlinx is web-based software for businesses that care for pets. It is built around three modules, Grooming, Boarding and Daycare, and a business subscribes to the ones it uses. The product covers scheduling, online booking, invoicing, client management, marketing and reporting in a single account.

The company positions the product as simple to use and clearly laid out. Customer reviews on its site echo that, describing it as easy to use, customizable and supported by responsive customer service. Several reviewers say they have used it for years.

How does Petlinx work?

Petlinx runs in a web browser, so it works on a desktop, laptop, tablet or smartphone. There is nothing to install, and the company maintains and upgrades the system automatically. Staff create and edit bookings, keep client and pet records, and send reminders from the same account.

Clients interact through online booking and a branded landing page. They can schedule appointments, manage upcoming bookings and update their contact and pet details. Reminders go out by SMS and email, and clients can be notified when a pet's grooming is finished.

Key features of Petlinx

For grooming, Petlinx supports booking several services at once, recurring appointments set up automatically, and detailed notes on styles and lengths for each pet. Automated SMS and email reminders reduce manual follow-up, and one reviewer notes that boarding reminders can carry the cancellation policy to help cut no-shows.

For daycare, bookings can be grouped as the business prefers, with weekly recurrence. Prepaid credit packages let customers pay ahead, with credits deducted per visit and in-program alerts prompting top-ups. Customized reporting, SMS and email marketing and invoicing round out the toolset.

Key Features

Pros & Cons

Pros

  • Covers grooming, boarding and daycare in one web-based product, so businesses pick only the modules they need.
  • Online booking and the custom landing page are included at no extra cost.
  • 14-day free trial with no credit card required, and the account cancels automatically if no payment method is added.
  • Free data transfer of client and pet records from Excel or CSV files.
  • Unlimited email support, a knowledge base and online meetings for harder problems.
  • Customer reviews on the site praise ease of use, recurring entries, reports and support.

Cons

  • No free plan; paid plans start at $74/month.
  • Online payments and deposits and the QuickBooks integration are listed as coming soon.
  • The Basic plan limits a business to 2 users and 1 module, and additional locations cost extra on every tier.
  • Focused on pet care, so it does not suit other appointment-based industries.

Pricing

Frequently Asked Questions

What is Petlinx?

Petlinx is web-based software for pet care businesses. It handles scheduling, online booking, invoicing, client management, SMS and email marketing and reporting for grooming, boarding and daycare.

How much does Petlinx cost?

Monthly pricing is $74 for Basic, $94 for Standard and $114 for Pro. Annual pricing is $799, $1,015 and $1,231. Additional locations cost extra on each plan.

Does Petlinx have a free trial?

Yes. Every new account includes a 14-day free trial, and no credit card is required upfront. If you skip adding a payment method, the account cancels automatically after the trial.

Do online booking and the landing page cost extra?

No. Both are included at no additional cost. Online booking lets customers schedule appointments, manage upcoming bookings and update contact and pet details, while the landing page shows your logo, photos and business information.

What devices does Petlinx work on?

Petlinx is fully web-based and works on any device with a current web browser, including desktops, laptops, tablets and smartphones. Updates are applied automatically by the company.

Can I move my existing data into Petlinx?

Yes. Petlinx transfers client and pet data at no cost, provided it is in an easy-to-use format such as Excel or CSV.

What support does Petlinx offer?

Petlinx provides unlimited email support and an online knowledge base. For harder problems, you can arrange an online meeting.

What does Petlinx integrate with?

The pricing page lists a QuickBooks integration as coming soon on the Pro plan. No other integrations are named in the reviewed pages, though the site has a separate Integrations page.

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