Preferred Patron is loyalty software for small businesses, franchises & multi-location brands with points, tiers, gift cards, SMS/email & POS integrations.
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Preferred Patron is a customer loyalty and retention platform for small businesses, franchises, and multi-location brands. It lets merchants launch points- and tier-based rewards programs, replace paper punch cards with digital stamp cards, and run automated SMS/email campaigns such as birthday offers, win-back messages, and milestone triggers. A member-facing mobile app and browser dashboard let customers track and redeem rewards.
The platform includes segmentation and reporting tools, closed-loop gift card processing, and a REST API with webhook support for connecting to POS and eCommerce systems. Preferred Patron states there are no transaction or redemption fees on any plan. Reported clients include Harley-Davidson, Verizon, and Swiss International Hotels, and the company holds a 4.9/5 rating across 109 Capterra reviews with several 2024 industry awards.
No. Preferred Patron does not offer a free trial or free plan; the Small Business plan starts at $29/month.
No. Preferred Patron states there are no transaction fees and no redemption fees on any plan.
Yes. It provides a REST API and webhook support for connecting to POS and eCommerce platforms.
Yes. Growth and Enterprise plans support multi-location and franchise use, with Enterprise supporting up to 300 locations and 1,000,000 members.