Presbot is a website assistant that answers visitor questions and captures qualified inquiries. Free plan available; Pro from $16/month billed yearly.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Presbot is a website assistant for service businesses. It gives visitors clear answers drawn from information the business controls, then collects the details a team needs to follow up. The company frames it as a response to contact forms that start too late, asking for personal details before the visitor understands the service.
It is aimed at businesses that sell expertise, such as consultants, agencies, photographers, and appointment-based services. The product is lightweight by design and sits on a website or at a standalone link. Presbot also says it can work alongside an existing contact form rather than replacing it.
A visitor opens the assistant and can start from a Quick Topic or type a question. Saved Responses supply direct answers the business wrote. For broader questions, the Smart Assistant uses Website Knowledge and Supporting Knowledge, and it does not invent policies, prices, or hours that were never provided.
When a visitor wants human follow-up, Presbot asks for contact information and qualification details. The business then receives a structured inquiry with the visitor's answers and relevant conversation context. If no reliable answer exists, the assistant says so and offers the follow-up path instead of guessing.
The answer layer includes Quick Topics, Saved Responses, Website Knowledge, and manually added Supporting Knowledge. Knowledge freshness and last refreshed time are visible on both plans. Presbot crawls up to 10 eligible pages per Website Knowledge source on each refresh, and a failed refresh never replaces the existing content.
The inquiry layer includes custom follow-up questions, email alerts, and an inquiry dashboard on both plans. Pro adds CSV export for reporting or other workflows. Both plans allow a customized welcome message, custom appearance, website installation, and a shareable assistant page, with email support and a Help Center.
Presbot is a website assistant for service businesses. It answers visitor questions from saved answers and Knowledge the business controls, then collects structured details so the team can follow up.
Presbot has a Free plan at $0 per account. Pro costs $20 per month billed monthly, or $16 per month billed yearly at $192 per year.
Yes. The Free plan lets you create, preview, share, and install an assistant without a credit card. It includes 1 Website Knowledge source and 25 Smart Assistant responses each month.
The assistant stays on the website. Quick Topics, Saved Responses, and visitor follow-up capture continue to work, while questions that need the Smart Assistant may pause until usage resets or the account is upgraded.
Not necessarily. It can work alongside an existing contact form by letting visitors ask questions and give context before requesting follow-up. Presbot notes that a simple contact form may be enough for very simple websites.
It is aimed at businesses that sell expertise and services, where visitors usually need information before they inquire. Examples include consultants, agencies, photographers, creative studios, and home service providers.
Presbot states that it does not invent policies, prices, services, availability, or business hours that the business has not provided. When it lacks a reliable answer, visitors can still leave their details through the inquiry flow.
The sources name only Stripe, which processes paid subscriptions. Inquiry data can be exported to CSV on Pro, and the assistant installs on a website with a code or is shared as a standalone link.