Freemium (free rules-based tier plus tiered monthly subscriptions: Starter $29/mo, Business $59/mo, Pro $99/mo), from $29/month (Starter plan); free tier also available
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Last updated
August 15, 2026
PaidWordPress IntegrationChatbotVoice AIAI
Qonvor's Chat Assist for WooCommerce is an AI chat and voice assistant plugin built for WordPress stores running WooCommerce. It combines a free, rules-based chat widget (no signup required, runs entirely on the store's own server) with paid AI tiers that add natural-language text chat and real-time voice conversations. The assistant is trained on the store's own products, policies, cart contents, stock levels, and shipping information, so it can answer shopper questions conversationally instead of relying on scripted menus. Store owners install the free Chat Assist plugin from WordPress.org, sign up at qonvor.com for an API token, and paste that token into the plugin's Backend Connection settings to go live. Higher tiers unlock more languages (up to English, German, French, Spanish, Italian, Dutch, and Japanese on the Pro plan), larger knowledge-base uploads (PDF/CSV) for training the assistant, more included voice minutes, an analytics dashboard covering conversations and popular topics, and email-based agent handoff when a human is needed. Qonvor is built and operated by Space Lab Apps Pty Ltd, an Australian software company focused on e-commerce technology and iOS applications.
Key Features
AI-powered natural-language text chat — Understands shopper questions in natural language across multiple languages, rather than relying on scripted menus.
Real-time AI voice chat — A natural-sounding voice assistant that talks with shoppers in real time on Business and Pro plans.
Trainable knowledge base (PDF/CSV uploads) — Store owners upload PDF or CSV documents to train the assistant on store-specific policies and information; upload limits scale from 5MB to 50MB by plan.
Shop-aware responses — The assistant is aware of cart contents, product data, stock levels, policies, and shipping details pulled directly from the WooCommerce store.
Agent handoff via email — Automatically notifies a human agent by email when a shopper's question needs to be escalated beyond the AI assistant.
Analytics dashboard — Tracks conversation volume, usage trends, and popular topics so store owners can see what shoppers are asking about.
Multi-language support — Starter supports English; Business adds German, French, and Spanish; Pro adds Italian, Dutch, and Japanese (7 languages total on Pro).
Pros & Cons
Pros
Free tier with a rules-based chat widget that runs entirely on the store's own server and needs no signup
Combines text AND real-time voice chat in one widget, which is uncommon among WooCommerce chatbot plugins
Trained directly on the store's own product catalog, stock, cart, and shipping data rather than generic FAQs
Simple install: free WordPress.org plugin plus a hosted API token, no developer required
Supports up to 7 languages on the top plan (EN, DE, FR, ES, IT, NL, JA)
Plans can be cancelled anytime with no long-term contract
Cons
Built specifically for WooCommerce/WordPress, so it is not usable on other e-commerce platforms
AI and voice features require a paid subscription; the free plan is limited to a basic rules-based widget
Knowledge-base upload size and included voice minutes are capped per plan, with overages requiring an upgrade
On paid AI plans, chat messages and page context are sent to Qonvor's backend for processing, which some privacy-sensitive merchants may want to review