RateHighly collects NPS, testimonials, and G2 and Capterra reviews from SaaS users. Plans start at $24/month billed annually, with a 14-day free trial.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
RateHighly is a customer advocacy platform for SaaS businesses. It collects reviews, testimonials, and feedback from existing users and directs satisfied customers to review sites such as G2 and Capterra. The company is based in London, England, and says its aim is to help businesses grow sustainably and generate demand through customer reviews.
The product is organized around three areas: feedback, testimonials, and reviews. A built-in Net Promoter Score survey identifies happy users, and collected testimonials can be shared on a Wall of Love or embedded on a website. The company says it keeps the product simple and improves it based on customer feedback.
RateHighly runs on customer sequences, which are groups of interactions with one user to request feedback, a testimonial, or a review. Requests can go out in-app, by email, or through a link. Teams set how many emails and in-app messages each user receives in admin settings and can pause a campaign or cancel a single sequence.
The platform first identifies users who are likely to be happy, using its own NPS survey or an existing NPS tool. It then asks those users for a testimonial or review at a suitable time, using AI to speed up the process. If a user cannot respond right away, RateHighly follows up by email.
On the collection side, RateHighly offers NPS and feedback surveys, automatic testimonial requests, review generation, and feature request collection. Review sites can be connected without code, and users can be sent to any review site. Testimonials from other sources can be imported automatically.
For display and targeting, it provides a Wall of Love, buttons, embeds, and a hosted landing page. Segmentation lets teams pick who receives a campaign, and custom attributes support dynamic reporting. The company also says it A/B tests what users see, and it provides survey and review metrics plus notifications when public ratings change.
RateHighly is a customer advocacy platform that collects feedback, testimonials, and reviews from a company's users. It is aimed at SaaS businesses that want more reviews on sites like G2 and Capterra.
Starter costs $24 per month and Growth costs $95 per month, both billed annually. Enterprise pricing is available by contacting sales. Paying yearly gives 2 months free compared with monthly billing.
Yes. The pricing page offers a free 14-day trial of the Growth plan. A free 14-day trial of Enterprise is available through the sales team. The pricing page also shows a free trial button on the Starter plan.
It connects without code to review sites such as G2 and Capterra. The pricing page also lists Slack, Segment, ChartMogul, Survicate, SurveyMonkey, and Wootric.
A customer sequence is a group of interactions RateHighly has with one user to request feedback, a testimonial, or a review. Starter allows 50 per month, Growth 2,000, and Enterprise is unlimited.
Results vary by customer. RateHighly says to expect roughly 1-5 reviews per month on Starter and up to 200 per month on Growth. Enterprise estimates are provided by sales.
The Starter plan is priced for small teams, and the About page says new startups can contact the company for free access to the paid plan. The company positions the product around helping small businesses grow.
RateHighly says data is stored and handled in accordance with GDPR and that customer data is not shared except where needed to provide the service. Enterprise customers can choose EU or US datacenters.