Referrizer is a marketing automation platform built for local businesses. It combines review generation, referral campaigns, lead management, 2-way texting, email marketing and loyalty tools in one dashboard, so owners do not need separate products for each task.
The company says no technical or marketing skills are needed to get results. Its customers cited on the site include a fitness studio, a cryotherapy business, a brow studio, a tanning company and an aesthetics clinic.
How does Referrizer work?
Businesses import contacts, for example through a CSV file, and Referrizer sends automated email and text campaigns. For reviews, a request goes out after each visit. Positive reviews can be published right away, while negative ones stay as private feedback.
Replies, reminders and promotions run through a Smart Inbox, and the AI Assistant can handle inbound texts. A customizable dashboard brings together growth metrics and revenue data.
Key features of Referrizer
The reputation module handles review campaigns and lets teams respond to Google, Yelp and Facebook reviews in one place. The communication tools include a CRM with conversation notes, 2-way texting, triggered and mass text campaigns, and an email builder with templates.
The AI Assistant answers questions from uploaded documents, books through supported integrations, and hands control to staff when unsure. Landing pages, website pop-ups, loyalty and Pipeline round out lead capture and retention.
Key Features
Automated review collection — Requests reviews from customers after each visit by email and text, publishes positive reviews and keeps negative ones as private feedback.
Review response dashboard — Lets teams respond to reviews from Google, Yelp and Facebook in one place and track rating growth over time.
AI Assistant — Answers customer texts 24/7, books, reschedules and cancels appointments with a supported integration, and can be trained on uploaded documents.
Human handoff controls — When the AI is unsure, it can notify the owner and tell the customer to wait, or pause and alert the owner.
2-way text messaging and Smart Inbox — Keeps text conversations organized, sends reminders and promotions, and helps reduce no-shows.
Email marketing — Offers professionally designed templates and an email builder for newsletters and updates.
Referral and offer campaigns — Turns existing customers into a referral channel, alongside landing pages and website pop-ups for lead capture.
CRM and lead management — Keeps contacts and conversation notes in one place, with a Pipeline module for tracking leads by stage.
Loyalty program — Encourages repeat visits and higher spend from existing customers.
Multi-location tools and dashboard — Corporate features manage many locations together, and a customizable dashboard shows growth and revenue metrics.
Pros & Cons
Pros
Free plan with review tracking, CSV contact import, email campaigns and a CRM, and no credit card needed.
Automated review requests by email and text, with negative feedback kept private.
AI Assistant handles texts and bookings 24/7 and hands off to staff when unsure.
Covers reviews, texting, email, referrals and loyalty in one platform.
Trials of 15 days on LITE and 30 days on MAX let teams test before committing.
Multi-location features and an optional done-for-you Platinum package.
Cons
SMS campaigns and the ROI Dashboard require the MAX plan, and review SMS is capped at 1000 per month.
Offers & Referrals, Loyalty, Smart Line, Pipeline and the AI Assistant are optional Premium add-ons with no listed prices.
The AI Assistant is labeled beta, and booking and notifications depend on supported integrations.
Technical support runs 9am to 5pm EST on weekdays only.
Pricing
Free $0/mo
Reputation LITE $79/mo Paid annually
Reputation MAX $119/mo Paid annually
Premium Custom
Frequently Asked Questions
What is Referrizer?
Referrizer is a marketing automation platform for local businesses. It combines review generation, referral campaigns, lead management, 2-way texting, email marketing, loyalty and an AI Assistant in one dashboard.
How much does Referrizer cost?
A Free plan costs $0. Reputation LITE is $79 per month billed annually or $99 month-to-month, and Reputation MAX is $119 annually or $199 month-to-month. Premium is custom-priced through sales.
Does Referrizer have a free trial?
Yes. Reputation LITE includes a 15-day trial and Reputation MAX a 30-day trial. There is also a Free plan that requires no credit card.
What does the Referrizer AI Assistant do?
It answers customer questions by text around the clock and can book, rebook or cancel appointments with a supported integration. It can be trained on uploaded documents and alerts the owner when it is unsure.
Which review sites does Referrizer support?
Referrizer lets businesses collect and respond to reviews on Google, Yelp and Facebook from its reputation dashboard.
Does Referrizer offer onboarding help?
Yes. New accounts are booked for an onboarding session and a 1-on-1 call with an onboarding coach. The Platinum package adds ongoing support from a dedicated coach, and a Referrizer expert can run the account.
Is Referrizer good for multi-location businesses?
The site promotes corporate features for managing multiple locations as easily as one, from tens to thousands of sites. Details of those features are not fully described in the sources.
What are Referrizer's support hours?
Technical support is available 9am to 5pm EST on weekdays, excluding holidays, by email or phone.