Rentrax Review, Pricing & Features

Rentrax is rental and tour management software with bookings, inventory, waivers and payments. Plans start at $29/month plus per-transaction fees.

Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026

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Category
Scheduling
Pricing
Usage-Based, from $29/month
Verified
Not yet
Last updated
October 26, 2026
Headquarters
Vancouver, BC
SaaSWordPress IntegrationSMBUsage-Based PricingMobile AppStripe IntegrationReportingTeam Management

What is Rentrax?

Rentrax is an all-in-one software platform for rental businesses and tour operators. It brings bookings, inventory, payments, staff management, digital waivers and reporting into one dashboard, so owners do not need a separate tool for each task. The company says it was designed by a former rental business owner, and its site lists a Vancouver, BC address.

The platform covers many rental categories, including bikes and scooters, snow gear, water sports equipment, boats and jet skis, heavy equipment, dumpsters, party and event supplies, audio visual gear, furniture, and medical and mobility equipment. Tour operators and activity providers are supported with time windows, equipment allocation and participant check-in and check-out.

How does Rentrax work?

Customers can book through an online order form, in person, by phone or through the staff backend, and all channels sync in real time. Rentrax supplies a code snippet that can be pasted into any page of a website, with no plugin required. Orders can collect custom renter details such as age, height or shoe size, file uploads like ID, and sales items.

Behind each booking, an availability calendar tracks items across time windows and locations to prevent double bookings, and items in maintenance are marked unavailable automatically. Staff can use the mobile app to manage orders, scan items with the phone camera and check customers in or out. Reports can be exported as CSV or PDF.

Key features of Rentrax

Order tools include multiple order forms, group bookings under one order, security deposits, pickup and drop-off with custom fees, packages and bundles, and a built-in e-waiver system with initials and remote signing. Pricing tools cover coupons, advanced and special pricing, manual and recurring invoices, and access policies. Waivers can be sent ahead so customers sign from anywhere.

Operations features include multi-location management, a business calendar, a custom message center with email and SMS reminders, partner and commission tracking, maintenance logging with cost reports, roles and permissions, and basic and premium reports. Usage monitoring can log mileage, battery levels or wear. All features are included in every plan, and support is offered by email, chat and phone.

Key Features

Pros & Cons

Pros

  • All features and unlimited users are included on every plan, so cost depends only on transaction volume.
  • Built-in e-waivers with initials and remote signing remove the need for a separate waiver tool.
  • Covers both equipment rentals and tours, with equipment allocation and check-in tracking for activities.
  • Mobile app supports order management, item scanning and customer check-ins from a phone.
  • Public pricing with a cost calculator, and the system picks the lowest eligible plan each month.

Cons

  • No free plan or free trial is shown on the site; a one-time setup fee of $395 applies.
  • Transaction-based billing counts drop-offs, pickups and cancelled orders, which can make costs harder to predict.
  • QuickBooks and Shopify integrations are listed as coming soon, not yet available.
  • SMS notifications are billed per message by providers on top of the plan price.

Pricing

Frequently Asked Questions

What is Rentrax?

Rentrax is an all-in-one software platform for rental businesses and tour operators. It handles bookings, inventory, payments, digital waivers, staff management and reporting in one dashboard.

How much does Rentrax cost?

Plans start at $29/month for Starter and go to $999/month for Premium, with 30 to 3K transactions included and per-transaction overage fees from $0.80 down to $0.20. A one-time standard setup fee of $395 also applies.

Does Rentrax have a free trial?

The sources do not mention a free trial or free plan. The site offers demos and a contact form for businesses that want to see the product first.

What counts as a transaction in Rentrax?

Any item recorded in an order, except borrowed items, counts. This includes each rental item, each sale item, every drop-off or pickup, each cancelled order and each ad-hoc item.

What does Rentrax integrate with?

Rentrax integrates with the payment processors Square, Stripe and Windcave, and offers a widget for WordPress sites. QuickBooks and Shopify are listed as coming soon.

Who is Rentrax best for?

It suits rental shops and tour operators, including bike, snow, water sports, heavy equipment, party and event, audio visual and dumpster rentals. It also supports multi-location operators.

Is Rentrax good for small businesses?

The Starter plan is aimed at businesses making up to $10K/month and costs $29/month for 30 transactions. All features are included, but small shops with high transaction counts should check the overage rate.

Are there limits on users?

No. The pricing page states that there is no limit to the number of users who can access the system.

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