Runframe combines incident response, on-call, escalations and status pages for engineering teams. Free plan, paid plans from $12/user/month.
Researched and fact-checked by Bartu Cavusoglu · Updated October 26, 2026
Runframe is an incident management platform built for engineering teams and made by Nivaro Technology Ltd. It covers the main stages of handling an outage: receiving an alert, paging the right person, coordinating the response, writing the postmortem and keeping stakeholders informed through a status page.
The company's pitch is that teams should not need five tools during an incident. On its site, Runframe describes common problems such as nobody knowing who is on call, escalation policies that exist only as tribal knowledge, and postmortems that are written weeks late. The product puts those functions in one place, with Slack as the main working surface.
An incident begins when a monitoring tool such as Datadog, Sentry or Prometheus fires, or when someone types /inc in Slack. Runframe creates a dedicated incident channel, assigns a commander, starts the clock and pages the on-call engineer according to the rotation schedule.
If that engineer does not acknowledge, Runframe escalates to the next person under the escalation policy. For example, if the first level does not respond within 5 minutes, the second level is paged automatically.
Every message, status change and escalation goes into the timeline. When the incident is marked resolved, Runframe generates a postmortem draft with the timeline already filled in and updates the status page. Alert-source setup uses a unique webhook URL per service, with no agents to install.
On-call scheduling supports daily, weekly, biweekly and monthly rotations. Engineers can request swaps or create overrides themselves, and the other engineer approves with one click. Runframe also tracks cumulative on-call hours per engineer so imbalances appear in a load report. Responders can be paged through Slack, email or phone.
Status pages can use a custom domain and show uptime, ongoing incidents and scheduled maintenance. Subscribers can follow by email, webhook or RSS. Integrations include Slack, Datadog, Sentry, Prometheus, CloudWatch, Jira, Linear, Zoom and Google Meet, plus generic webhooks and email intake.
Other capabilities listed on the site include workflow automations, SLA tracking, war rooms, a service catalog, analytics, API access and MCP access. Security includes AES-256 encryption at rest, role-based access and audit logs that can be exported for SOC 2 preparation.
Runframe is an incident management platform for engineering teams, made by Nivaro Technology Ltd. It combines Slack-based incident response, on-call scheduling, escalation policies, postmortems and status pages in one product.
Runframe has a Free plan at $0 for up to 5 users. Growth is $12 per user per month billed annually or $15 monthly, and Scale is $25 per user per month billed annually. SAML SSO and SCIM are optional paid add-ons.
Yes. The Free plan supports up to 5 users, Slack incident response, 1 basic schedule, 1 basic hosted status page and 5 AI postmortem draft credits. No credit card is required.
No. Growth and Scale include incident response and on-call together, covering schedules, escalation, paging and alert routing. The Free plan includes a basic schedule.
Runframe integrates with Slack, Datadog, Sentry, Prometheus, CloudWatch, Jira, Linear, Zoom and Google Meet. It also accepts generic webhooks and email intake, and paid plans include API and MCP access.
Yes. Status pages show uptime, ongoing incidents and scheduled maintenance. Growth supports a custom domain and up to 10,000 email subscribers, while Scale offers 3 status pages with sections.
Runframe publishes comparison pages against PagerDuty and Opsgenie, and an Opsgenie migration page. It positions itself as a lower-priced option with on-call and integrations included.
It suits engineering, DevOps and SRE teams that work in Slack and want incident response, on-call and status pages in one tool. Small teams can start free, and growing teams can move to per-user paid plans.